Big Spring, Texas
Not resolved

Update by user Jun 15, 2016

Seaworld owes these girls a good fun trip .

Original review posted by user Jun 14, 2016

19 Girl Scouts from Big Spring Texas chose Seaworld San Antonio for their trip/ reward from selling cookies.They were supposed to go to Seaworld and spend the day enjoying the park but instead they spent 3 hours waiting to get into the park because the facility was not aware of their prices and offers.

So at approximately 1 pm the girls ages 5 to 11 finally get into to the park only to find out their meal tickets should have been armbands and could not eat. Another hour and half at guest services these girls finally get to eat. 6 hours or over have their day wasted. So really they worked super hard walking door to door for three months to earn nothing but a miserable day waiting.

All Seaworld had was excuses and guess what that doesn't give these girls the trip they worked hard for and deserved.See the attached pictures of how miserable these girls are sitting in guest services on their special day!!!!

Review about: San Antonio Texas.

Review #865845 is a subjective opinion of a user.

Price Affordability
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Delivery Service
Product or Service Quality
Customer service
Value for money
PRODUCT OR SERVICE Seaworld Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Seaworld?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Lol. What a horrible way to live life with the expectation for it to suck... No sorry I don't agree ; but I do believe that attitude is what allows big cooperations to take a child's money and not care about the type of service/experience they provide.
life is never going to always follow through with what is expected--these girls could also take this experience as a blessing, honestly! the real world sucks. sadly, these young ladies will, inevitably, have to become adults and face said real world themselves. learning how much the world sucks for the first time as an adult....well, really sucks. lesson learned now...if the current adults in this situation could stop being so hot, bothered, & uppity about the situation, and instead take the time to explain to them how life works when *** gets real. by the way, totally outsider's commentary here. i have zero clue who you all are--i simply know what my gut reaction was when i read this.
My name is Vicki Green. I do not want to remain anonymous. Seaworld owes these girls a trip. Joel Manby should personally write a letter of apology to these girls and say how sorry he is his park sucks.

You May Also Like

"I have been on the site Originally named Now that site was fun !! The winnings weren't gigantic like now, but at least you got paid. The play through..." Read more
"According to this new video with proven facts it might be the end of Hope for good. be taken to end SPS and jail hope . Once federal law enforcement see..." Read more
"Totally scam. I had to cancel my credit card. All sounds great to have stuff for free. There are even advertisement in reputed newspapers pretending news. Anywats once you signup... There are..." Read more
"I won on their site and now they are saying that the computer had a technical glitch and they will not pay anyone who won that date and I won..." Read more
"From their tracking site, "Delivery could not be completed - Additional information required". I have the same address I've had for 7 years. I order vitamins online every month to..." Read more
"Delivery co cut the love seat an left at my home did not notice until they left.... I am still working on my delivery return fee. Through our local tv..." Read more
"Well what happened to me is that I see everyone up posting animal and I have a bird with a cage try to sell it immediately as soon as I..." Read more
"I go to and go to take anyone of the 1-10 surveys which you have to take in order. Says to follow directions through untill the end of survey...." Read more