Reply by Seating Experts Oct 28, 2015

The customer received perfectly good stools. We asked him to send us one of his stools so we can see what he's talking about but he wouldn't do that. He disputed the credit card charges twice and lost. His stools are assembled perfectly and he's enjoying them.
Author's
Winder, Georgia
0 comments
Not resolved

This company is the worst I have ever done business with.From the lies of shipping dates to damaged shipments to cheap material sent from China, re-wrapped "custom" seats, off center drilled holes that do not match the brackets, missing parts and hardware...

Too many details to display, however, Rachel is a fraud. She deleted portions of emails and information when submitting a dispute for charge back. We have retained a lawyer and will spend far more than the cost of the stools, but it is the principal alone that we are after.

This company should not be in business and Rachel should be fired!Absolutely appalled at the lies and fraud they have committed.

Review about: Seating Experts Furniture.

I didn't like: Poor quality and lack of customer service, Docs altered by rachel and lies made up.

Review #706788 is a subjective opinion of a user.

1.2
Website
Style and Design
Diversity of Products or Services
Reliability
Product or Service Quality
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / $1200
Preferred solution Full refund

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