Sears Vacations Phone Numbers and Emails

Toll-Free Number:

  • (855) 791-4981
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Sears Vacations Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Sears Vacations is 8557914981.

  • The longest wait times are on Thursday and Monday, while the shortest are on Sunday and Saturday.

  • Be prepared for the call as Sears Vacations may ask you for the following information to identify you as a customer: email, phone number or address.

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Contact Information

Corporate Office Address:

Sears Vacations
7720 N Dobson Rd Suite 201
Scottsdale, Arizona 85256
United States

Sears Vacations Rating Based on 7 Reviews

Rating details

2.5
more details
Value for money
Exchange, Refund and Cancellation Policy
Product or Service Quality
Price Affordability

Rating stats

Rating trend

How Good is Sears Vacations's Customer Service?

Mayur Xnm
Mayur Xnm
Feels Satisfied | Jan 30, 2024

Good easy friendly experience with customer service

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Makoto Snh
Makoto Snh
Feels Disappointed | May 15, 2023

Sears Vacations are a scam. We purchased the premium travel for $4000 to discover the program credits and certificates expire and now Sears wants another $4000 to reissue them. This was not the plan we purchased. Reporting them to the BBB and County Attorney.

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Summary of Sears Vacations Customer Service Calls

76 TOTAL
CALLS
03:45 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sears Vacations?

Payments and Charges Question:

  • “Pay a bill”
  • “I was charged $50 without consent”
  • “Change payment date”

Activation/ Cancellation Question:

  • “Cancel My Sears vacation subscription”
  • “Cancel Sears travel”
  • “Cancellation”

Account Question:

  • “I can't login in my account”
  • “I can’t reset my password”
  • “Account question”

Refund Question:

  • “Refund”
  • “Refund my money”

Request for Information Question:

  • “Reschedule”
  • “Confirmation email not received”

Staff Question:

  • “Need managerial assistance”

Product/ Service Question:

  • “Membership”

Return/ Replace Question:

  • “Change Reservations”

Cards Question:

  • “Failed gift card”

Other Question:

  • “Update”
  • “Book vacation”
  • “Find deals on travel”

About

Related Companies

Sears, Sears Home Services, Kmart, Sears Parts Direct, Sears Auto Center

Summary

Sears Vacations is a travel agency which specializes in cruise vacations and layaway travel packages. The company was founded in 2012 as a partnership with Sears Holdings Corporation. Its headquarters is based in Scottsdale, Arizona, USA. Sears Vacations serves only subscribed customers. It is possible to book hotel, cruise, and resort online on the company website. There are Cruise Hot Deals options. All members can get Travel Savings Credits for next travel packages. The company provides special online offers, promotions, and coupon codes with booking discounts. It is possible to cancel subscription by phone and by fax. Available payment options are Visa and MasterCard.

Sears Vacations reviews and complaints

Sears Vacations is ranked 72 out of 1373 in Travel Agencies category

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