Contact Sears Vacations Customer Service
Sears Vacations Phone Numbers and Emails
Toll-Free Number:
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(855) 791-4981
Sears Vacations Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Sears Vacations is 8557914981.
The longest wait times are on Thursday and Monday, while the shortest are on Tuesday and Sunday.
Be prepared for the call as Sears Vacations may ask you for the following information to identify you as a customer: email, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Sears Vacations is 8557914981.
The longest wait times are on Thursday and Monday, while the shortest are on Tuesday and Sunday.
Be prepared for the call as Sears Vacations may ask you for the following information to identify you as a customer: email, phone number or address or zip code.
People call Sears Vacations mainly because of product/ service, request for information, payments and charges.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Contact Information
Corporate Office Address:
How Good is Sears Vacations's Customer Service?
Summary of Sears Vacations Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sears Vacations?
Payments and Charges Question:
- “Pay a bill”
- “I was charged $50 without consent”
- “Change payment date”
Activation/ Cancellation Question:
- “Cancel My Sears vacation subscription”
- “Cancel Sears travel”
- “Cancellation”
Request for Information Question:
- “Update”
- “Reschedule”
- “Confirmation email not received”
Account Question:
- “I can't login in my account”
- “I can’t reset my password”
- “Account question”
Refund Question:
- “Refund”
- “Refund my money”
Staff Question:
- “Need managerial assistance”
Product/ Service Question:
- “Membership”
Return/ Replace Question:
- “Change Reservations”
Cards Question:
- “Failed gift card”
Other Question:
- “Book vacation”
- “Find deals on travel”
- “Senior Mngr Richard called me”
About
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Sears Vacations is a travel agency which specializes in cruise vacations and layaway travel packages. The company was founded in 2012 as a partnership with Sears Holdings Corporation. Its headquarters is based in Scottsdale, Arizona, USA. Sears Vacations serves only subscribed customers. It is possible to book hotel, cruise, and resort online on the company website. There are Cruise Hot Deals options. All members can get Travel Savings Credits for next travel packages. The company provides special online offers, promotions, and coupon codes with booking discounts. It is possible to cancel subscription by phone and by fax. Available payment options are Visa and MasterCard.
Sears Vacations is ranked 82 out of 2153 in Travel Agencies category