Screwfix Phone Numbers and Emails

Customer Service:

  • +44 333 011 2112

Screwfix Email:

Customer Service
Send Message
Is this your business?

Screwfix Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    61% phone 39% email
  • The best phone number to call Screwfix is 443330112112.

  • The longest wait times are on Tuesday, while the shortest are on Thursday and Saturday.

  • People call Screwfix mainly because of return/ replace, refund, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Screwfix Website:

Screwfix Help Center:

Corporate Office Address:

Screwfix Direct Limited
Trade House Mead Avenue
Yeovil, Somerset BA22 8RT
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 7 am - 8 pm

Saturday: 7 am - 6 pm

Sunday: 9 am - 4 pm

More contact details

Screwfix Rating Based on 2 Reviews

Rating details

4.5
more details
Price Affordability
Billing Practices
Website
Diversity of Products or Services

Rating stats

Rating trend

Summary of Screwfix Customer Service Calls

11 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Screwfix?

Return/ Replace Question:

  • “Return”
  • “Organise replacement of faulty item”

Staff Question:

  • “Praise a member of staff”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Fraud”

Request for Information Question:

  • “I need to know if you price match with Plumworld as I've bought a Stuart Turner shower pump from my screwfix branch and found out it's £70 cheaper at plumworld, thank you.”

Product/ Service Question:

  • “Damaged item”

Other Question:

  • “Check in store stock of urgent item”
  • “Problem trying to”
  • “Trouble with order”

Compare Screwfix To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Toolstation
53 reviews
2.2
The Snap Store
399 reviews
1.5
Kubota
235 reviews
2.0
Write a review
Do you have something to say about Screwfix? What happened? What can we help you with?
Submit review Don't show this popup