Screwfix Phone Numbers and Emails

Customer Service:

  • +44 333 011 2112

Screwfix Email:

Customer Service
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Screwfix Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    61% phone 39% email
  • The best phone number to call Screwfix is 443330112112.

  • The longest wait times are on Tuesday, while the shortest are on Thursday and Saturday.

  • People call Screwfix mainly because of return/ replace, refund, payments and charges.

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Contact Information

Screwfix Website:

Screwfix Help Center:

Corporate Office Address:

Screwfix Direct Limited
Trade House Mead Avenue
Yeovil, Somerset BA22 8RT
United Kingdom

Other Info (opening hours):


Monday - Friday: 7 am - 8 pm

Saturday: 7 am - 6 pm

Sunday: 9 am - 4 pm

More contact details

Screwfix Rating Based on 2 Reviews

Rating details

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Diversity of Products or Services

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Summary of Screwfix Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Screwfix?

Return/ Replace Question:

  • “Return”
  • “Organise replacement of faulty item”

Staff Question:

  • “Praise a member of staff”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Fraud”

Request for Information Question:

  • “I need to know if you price match with Plumworld as I've bought a Stuart Turner shower pump from my screwfix branch and found out it's £70 cheaper at plumworld, thank you.”

Product/ Service Question:

  • “Damaged item”

Other Question:

  • “Check in store stock of urgent item”
  • “Problem trying to”
  • “Trouble with order”

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