Screaming Owl - Tank Top Review from Bristol, Virginia
New Reviewer
7 comments
Order May 19th Anchor Tank Top- they say they ship in 4-6weeks! It's July 9th! I don't have a tank top from them!!!
I am so unhappy with them... If you say 4-6 weeks then it should ship out (at the Max!!!) at 6 weeks!!!
STAND BY YOUR WORD SCREENING OWL!!!!
I am so unhappy!!
If I ever receive my product I will take a photo and let you know the quality of the material.
Reason of review: Problem with delivery.
Location: Bristol, Virginia
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I got my anchor tank top and it is horrible looking.
I just tracked mine... It's still NC!!!
Can you take a pic?
I just can't believe this company!!!!
I ordered the same anchor tank. Anyway to contact them?
I cant find any contact information on there mobile website.
So frustrating i would've liked it during the summer. I know it hasn't been much over the six weeks but I still expect some type of an update as to where my order sits.
Hi! I e mailed them and they told me to submit a request to the Help Desk (so I did) and I haven't heard back!!!
If you goggle screaming owl help desk.
It will pop up.
Let me know if you, get you tank or if they e mail you or contact you and I ll do the same for you.
Brittany
Hey ladies, I am not shocked to have found this thread. I have been hounding them for this same tank that I ordered on May 16, 2015!!!
What are we going on the 8 week mark now?! I guess since I emailed them several times, posted on their facebook and twitter, they finally answered me with an automated message. And boy did I go off. Here is their message to me:
Betsy Green (Screaming Owl)
Jul 9, 10:12
Thank you for your recent order.
We hope to have them all sent out within the next few business days. Please note that we're not a quick ship company and our process is a little different than most retailers. The shipping estimate that you were quoted up front is when we expect to begin the mass shipment of an offer. The exact time it takes to ship an individual order from that point is based on order volume which, of course, varies.
In this case, we did begin the mass shipment on time and it is still ongoing.
I hope this helps, please let me know if you have any other questions!
I replied and told them I understood the 4-6 week process and basically went off for false advertising. Normally I wouldn't even bother, but as I read from angry customers on their Facebook I have become increasingly upset!!! If we get this tank, I fear it will not fit, or something will be wrong with it. For example, people receive their items with holes, black splatter, stitching falling apart etc.
And that's if we receive the right one!!! I should have researched them more before I gave them my money I suppose. But their customer service is horrible to day the least and that is something I cannot stand!! I will let you know if I ever receive my order.
Lol...I needed it for July 16th.
But so far it still says unfulfilled. I have already told everyone I know, NOT to order from them.
That is my fear! I heard they are terrible with refunds and exchanges... Which I assumed Bc it's hard enough to just get your product after you order it!!
I will never order from screaming owl again!
Got a tracking # today .. It's says they have created a shipping label .... So it's still gonna be a bit before I recieve it!
Brittany