Contact Science Interactive Customer Service

The Science Interactive email address for general inquiries and information requests is info@holscience.com. You can use it whenever you have questions about the company, its services, online platforms, lab kits, and prices. You can also email customer care with order-related issues, including missing kit code or shipping delays. Technical problems, like locked lessons, errors, or browser compatibility, can be discussed with the experts via email as well. The same address is appropriate for general feedback, ideas, suggestions, and complaints. Note that the company representatives cannot help with questions about your grades or assignment deadlines. If you are interested in a career at the company, you can email your resume to hr@scienceinteractive.com.

The Science Interactive customer service hours are Monday to Friday from 8 a.m. to 5 p.m. ET. During these hours, you can call the customer support helpline for general information or tech assistance. If you prefer communicating online, you can send a direct message on social media, and the customer care agents will usually respond within several business hours. Alternatively, you can troubleshoot your issue via the website 24/7 or email your inquiry directly to the customer relations team whenever convenient. To schedule a demo, find a corresponding button in the top right corner of the website’s homepage and follow the prompts.

To reach the customer service representatives via the Science Interactive website, click the Company tab at the top of the homepage and find the Contact Us section in the drop-down menu. Here, you will see the company’s phone number and mailing address. You can also click the Request Support option, select your status, and click the Contact Support button to troubleshoot your issue, fill out the request form, or use the chat feature. If you are a student, you can access the live chat by clicking the chat icon in the bottom right corner of the screen or by clicking the Chat with Support button on the left.