Contact Schluter Customer Service

To contact Schluter customer service via email, use one of the multiple published addresses depending on the nature of your concern. Users with job applications and career-related inquiries can write to hr@schluter.com between business hours. The Schluter contact email, privacy@schluter.com, is available for privacy concerns. Clients can also submit similar requests to csrusa@schluter.com. Lastly, csrusa@schluter.com is the Schluter email for media-related inquiries. Responses to emails can take around two or three working days, making it a less feasible option for urgent matters.

Customers unable to resolve their concerns online can visit the Schluter headquarters for personalized assistance at Schluter-Systems L.P., 194 Pleasant Ridge Road, Plattsburgh, New York 12901-5841, United States. When doing so, it is best to book an appointment in the relevant department over the phone beforehand and arrive between the specified hours for efficient assistance. Those unable to do that can send a letter to Schluter customer service to ensure a safe relay of their concerns without the risk of confidentiality violations.

The exact hours to consult Schluter support are not specified. However, the company agents respond to each request as soon as possible. Sometimes, the delays in your issues getting addressed can be because of their complexity and the means of consultation. Hence, it is always best to use the most feasible option to contact and provide all the relevant details to ensure efficient assistance. If the matter is urgent, consult the featured information on the Schluter website for self-help or connect with a global community on social media platforms to benefit from their insights and make the most out of your experience with the company.

To reach Schluter support online, visit the company website and click Contact Us on the homepage to get directed to several options for consultation. Users with questions about the company's services and policies, installation procedures, workshops, or educational tools can complete the Schluter contact form to submit an online request. The Contact page also features the helpline, 1-888-472-4588, and fax number, 1-800-477-9783, to reach out for similar purposes. When consulting via any of these, one must be specific about their issue and provide all the relevant details. While the responses to calls are immediate, it might take around 2 or 3 working days for the online requests to be addressed.