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Contact Schiit Audio Customer Service

How to Reach a Person at Schiit Audio

Verified Contact Information

Customer Service Number:

  • 1-661-495-1618
    Newhall, CA
Call Now
Send Message

Customer Service:

  • +44 149 495 6558
    United Kingdom

General Info:

  • 1-323-230-0079
    United States

Customer Service:

orders@schiit.com
Ordes (United States)
sales@schiit.co.uk
United Kingdom

General Info:

info@schiit.com
United States

Schiit Audio Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Schiit Audio Phone Number
1 (661) 495-1618
Most Popular Schiit Audio Email Address
orders@schiit.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
85% phone, 15% email
Common Reasons for Contact
Product/ service, return/ replace, shipping and delivery
Prepare before the call to Schiit Audio
Email, order id or tracking number or first and last name
View full overview

How to Contact Schiit Audio?

Clients can contact company agents in various regions using the following helplines. The Schiit Audio phone number, (661) 495-1618, is a customer service helpline to consult the business representatives in California. US-based clients can also request general information and assistance via +1 (323) 230-0079. For those in the United Kingdom, +44 (149) 495-6558 is the phone number to consult the relevant agents during Schiit Audio’s hours. When calling the agents, it is essential to specify the nature of your inquiry and provide all required details to ensure better service.

Users who prefer written communication can use one of the following three emails to contact Schiit Audio customer service. To inquire about orders, consult the business agents in the United States at orders@schiit.com. Those requesting general information about the company can write to info@schiit.com. Lastly, to consult the sales department in the United Kingdom, email sales@schiit.co.uk during working hours. Once you submit your request, it will take a few hours to a day for the agent to respond.

The Schiit Audio headquarters is in California at 24900 Anza Drive, Unit A, Valencia, California 91355, United States. Customers can also visit the company store location, 22508 Market Street, Newhall, CA 91321, for general information and inquiries. For issues or queries regarding manufacturing, please contact the respective office at 4730 Westway Drive, Corpus Christi, TX 78408. Users can consult this location via written correspondence or in person for better assistance.

The company's Newhall store is open Thursday through Sunday between 10:00 AM and 6:00 PM. Users seeking to consult other branches can confirm their operational hours from the Schiit Audio website. If unavailable, they can submit their request during standard office hours to receive a comparatively quicker response. Those intending to visit the company offices can call the customer care team to confirm their availability and book appointments beforehand.

Users requesting online assistance can open the company website in their browser and click Contact in the top right corner of the screen. That will direct them to a chatbot, Schiit Talker, to assist with all general issues and inquiries on a new page. This chatbot is available 24/7 and is designed to efficiently handle all user concerns, from customer service to technical queries. However, it might not be able to assist with complex issues. In such cases, clients can email Schiit Audio customer service via the options available at the bottom of the same page. However, this feature may not be available 24/7, especially on Sunday afternoon. In contrast, the agents respond promptly to each request during working days.

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Contact Information

Schiit Audio Website:

Schiit Audio Help Center:

Corporate Office Address:

Schiit Audio
24900 Anza Drive, Unit A
Valencia, California 91355
United States

Other Info (opening hours):

Newhall Store Hours:

Thursday-Sunday: 10:00 - 6:00PM


Other Locations:

Store

22508 Market Street

Newhall, CA 91321


Manufacturing

4730 Westway Drive

Corpus Christi, TX 78408

More contact details

Why Customers Call Schiit Audio?

Top Reasons of Customers Calls

  • Product/ Service 42%
  • Customer Inquiries & Issues 33%
  • Shipping and Delivery 8%
  • Return/ Replace 8%
  • Request for Information 8%

Product/ Service

42%
  • "Product exchange"
  • "Tech difficulties DAX Mimir"
  • "Determine if Tyr will work in my system"

Customer Inquiries & Issues

33%
  • "Modi 5 didn't come with 16vac wall-warr"
  • "Tried placing order 3x. Won't let me"
  • "I ordered the Manny 5 Dak"

Shipping and Delivery

8%
  • "Undeliverable package"

Return/ Replace

8%
  • "Changing yggy unison upgrade order (you just received my Yggy) to LIM"

Request for Information

8%
  • "Placed a order on 6-2-26 for one schiits kara preamp I am not sure if the order went through and there is the possibility that I ordered more than one please let me know at your earliest convenience about my order thanks [PERSON_NAME]"

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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