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Contact Scarlet Customer Service

Scarlet Phone Numbers and Emails

  • +322 275 2727

Customer Service:

  • +328 008 4444
    Activate SIM Card

Business Customer Service:

  • +328 008 4000
    Commercial Questions
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Scarlet Emails:

Legal
Privacy Inquiries
Media
Opt-out of Marketing Emails
vraag@scarlet.be
info@scarlet.be
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Scarlet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    66% phone 34% email
  • The best phone number to call Scarlet is 3280084444. 63% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Wednesday.

  • People call Scarlet mainly because of product/ service, activation/ cancellation and cards.

View full overview ›
PissedConsumer Club

Contact Information

Scarlet Website:

Scarlet Help Center:

Corporate Office Address:

Scarlet SA/NV
Rue Carlistraat, 2
Evere, Bruxelles 1140
Belgium

Other Info (opening hours):

Hours:

Monday – Friday: 9:00am – 8:00pm

Saturday: 9:00am – 5:00pm


Mailing Address:

PO Box 10008,

B-3570 Alken

Belgium

More contact details

Scarlet Rating Based on 6 Reviews

Rating details

2.4
more details
Price Affordability
Coverage Area
Advertised vs Delivered
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Scarlet Customer Service Calls

63 TOTAL
CALLS
00:00 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Scarlet?

Product/ Service Question:

  • “Internet not functional”
  • “TV is not working”
  • “Pas de signal box”

Activation/ Cancellation Question:

  • “Been trying over and over to activate my card need to talk to real person”
  • “Facture scarlet des que mon activation seta fait chez scarlet le 27 janviet dois je encore payer 94 e. A proximus merci de faire le necessaite”
  • “Can't activate my card”

Cards Question:

  • “Can't get my new card to work please call me”
  • “Keeps telling me my card number is wrong”
  • “Card not working”

Payments and Charges Question:

  • “Credit limit n bal”
  • “I mistake paid Into scarlet account, I need back the money”
  • “Payment bils”

Website/ Application Question:

  • “Installation”

Account Question:

  • “Iam lock out of my account”

Return/ Replace Question:

  • “Changement de plan”

Other Question:

  • “My walgreens money 480”
  • “My walgreens money”
  • “Pour un abonnement”

Compare Scarlet Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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