Contact Scarlet Customer Service
Scarlet Phone Numbers and Emails
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+322 275 2727
Customer Service:
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+328 008 4444Activate SIM Card
Business Customer Service:
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+328 008 4000Commercial Questions
Scarlet Emails:
Scarlet Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Scarlet is 3280084444. 63% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Wednesday.
People call Scarlet mainly because of product/ service, activation/ cancellation and cards.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Scarlet is 3280084444. 63% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Wednesday.
People call Scarlet mainly because of product/ service, activation/ cancellation and cards.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Scarlet is vraag@scarlet.be. 91% of customers use this email address to address their issues and concerns.
Contact Information
Scarlet Website:
Scarlet Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 9:00am – 8:00pm
Saturday: 9:00am – 5:00pm
Mailing Address:
PO Box 10008,
B-3570 Alken
Belgium
Summary of Scarlet Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Scarlet?
Product/ Service Question:
- “Internet not functional”
- “TV is not working”
- “Pas de signal box”
Activation/ Cancellation Question:
- “Been trying over and over to activate my card need to talk to real person”
- “Facture scarlet des que mon activation seta fait chez scarlet le 27 janviet dois je encore payer 94 e. A proximus merci de faire le necessaite”
- “Can't activate my card”
Cards Question:
- “Can't get my new card to work please call me”
- “Keeps telling me my card number is wrong”
- “Card not working”
Payments and Charges Question:
- “Credit limit n bal”
- “I mistake paid Into scarlet account, I need back the money”
- “Payment bils”
Website/ Application Question:
- “Installation”
Account Question:
- “Iam lock out of my account”
Return/ Replace Question:
- “Changement de plan”
Other Question:
- “My walgreens money 480”
- “My walgreens money”
- “Pour un abonnement”
Compare Scarlet Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.