Sawdust City - Shoddy Quality Control

2 of 4 Sawdust City reviews

I received a garbage bin as ordered.Unfortunately, the door is not affixed correctly so that an unsightly gap exists on the right side.

The wood panels making up the two sides are warped, which further causes problems with the door fitting properly. For $200, I would expect a better quality product. I contacted the company but have not received a reply. When I left a review on their website, I realized that all of the website reviews are censored, which explains why they have all 4- and 5-star reviews.

I thought I was buying a quality product.

I was so, so wrong.Beware of this company.

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
    • Design
    • Color
    • Size
  • What I disliked
    • Quality
    • Customer service

Reason of review:
Damaged or defective
Preferred solution:
Price reduction
Monetary loss:
Product or service
Garbage Bin
Review category
Furniture and Decor
review #589863

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2 of 4 Sawdust City reviews

Mar 05, 2015 #954358 Elizabethtown, Kentucky, United States

I want to update this review. The company is replacing the defective product. They gave me the option of a full refund, but zi really like the bin and will return it for a replacement. I regret my hasty negative review.

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