Contact Saucony Customer Service
Saucony Phone Numbers and Emails
Toll-Free Number:
-
(800) 282-6575
Legal:
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(877) 222-0770Privacy Inquiries
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(616) 866-5500
Saucony Emails:
Saucony Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Saucony is (800) 282-6575. 94% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Saucony may ask you for the following information to identify you as a customer: order id or tracking no or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Saucony is (800) 282-6575. 94% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Saucony may ask you for the following information to identify you as a customer: order id or tracking no or first and last name.
People call Saucony mainly because of request for information, return/ replace, shipping and delivery.
22% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Saucony is customerservice@saucony.com. 100% of customers use this email address to address their issues and concerns.
How to Contact Saucony?
Most Popular Number:
| Total calls: 15 | Issues resolved: 2 | Last call: Feb 10, 2026 |
Contact Information
Saucony Website:
Saucony Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday-Friday: 8:00 am-9:00 pm ET
Saturday-Sunday: 9:00 am - 6:00 pm ET
Additional Address:
General Counsel
Wolverine World Wide, Inc.
9341 Courtland Drive NE
Rockford, Michigan 49351
Fax: +1 (616) 866-5625
Fax:
Summary of Saucony Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Saucony?
Request for Information Question:
- “Enquiry of shoes”
- “Question about wind sneaker”
- “Want to know ideal version of Saucony for neutral foot”
Return/ Replace Question:
- “Order incorrect”
- “Exchange”
Shipping and Delivery Question:
- “To find a location”
- “Lost package”
Account Question:
- “I don’t think my account was credited with my return”
Product/ Service Question:
- “Product verification”
Refund Question:
- “Refund”
Other Question:
- “Place a order with a human”
- “About Omni walker shoe”
- “Is hurricane 23 a neutral shoe”
Compare Saucony Customer Service To
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