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Contact SATA Azores Airlines Customer Service

How to Reach a Person at SATA Azores Airlines

Verified Contact Information

Toll-Free Number:

  • 1-800-762-9995
    Free Phone
Call Now
Send Message

Customer Service:

  • 1-508-677-0555
    Office in Boston, Massachusetts, USA
  • 1-209-620-8221
    Office in Turlock, CA, USA
  • +35 129 620 9748
    Communication and Brand
  • +35 129 620 9720
    Ponta Delgada, Portugal

Legal:

  • +35 129 620 9700

Customer Service:

comunicacao@sata.pt
Communication and Brand
reservations.usa@sata.pt
Office in Boston, Massachusetts, USA

General Info:

info@sata.pt

Accessibility:

accessibility@sata.pt

Legal:

data.protection@sata.pt

Media:

gruposatamedia@sata.pt

SATA Azores Airlines Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular SATA Azores Airlines Phone Number
1 (800) 762-9995
Average Hold Time
00:10:06
Average Calls duration
5 minutes
Most Popular SATA Azores Airlines Email Address
reservations.usa@sata.pt
SATA Azores Airlines Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (25% reported full resolution)
View full overview
PissedConsumer Club

Contact Information

SATA Azores Airlines Website:

SATA Azores Airlines Help Center:

Corporate Office Address:

Grupo SATA
R. Dr. Jose Bruno Tavares Carreiro 6 7
Ponta Delgada, Azores 9500-150
Portugal

Other Info (opening hours):

Mailing Address:

Rua Dr. Jose Bruno Tavares Carreiro, n 6 7 Piso

9500-119 Ponta Delgada

Azores – Portugal

More contact details

Fax:

(+351) 296 672 098

Why Customers Call SATA Azores Airlines?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 41%
  • Request for Information 14%
  • Activation/ Cancellation 10%
  • Staff 10%
  • Payments and Charges 7%
  • Booking and Reservation Issues 7%
  • Shipping and Delivery 3%
  • Refund 3%
  • Return/ Replace 3%

Customer Inquiries & Issues

41%
  • "Reservation not going through on line"
  • "Seats"
  • "Flight info"

Request for Information

14%
  • "To check to reserve flights"
  • "Need help with my reservation not working on line"
  • "Check flight verification"

Activation/ Cancellation

10%
  • "Flights canceled and rebooked"
  • "to cancell a flight due to hurricane or change date"
  • "cancelled flight"

Staff

10%
  • "Customer service"

Payments and Charges

7%
  • "I was overcharged for my suitcases"

Booking and Reservation Issues

7%
  • "Baggage"

Shipping and Delivery

3%
  • "Delay"

Refund

3%
  • "Refund status"

Return/ Replace

3%
  • "To change flight date"

Compare SATA Azores Airlines Customer Service To

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