Skip to content
Write review For Business
  • Login

Contact SaskTel Customer Service

SaskTel Phone Numbers and Emails

Toll-Free Number:

  • (800) 727-5835
Call customer service
Send Message

Customer Service:

  • (866) 828-4888
    Call before you dig
  • (800) 855-1155
    TTY
  • (800) 855-0511
    Voice to Telewriter
  • (800) 555-1212
  • +1 306 543 1696
    Toll free for SaskTel customers only

Accessibility:

  • (888) 607-8683

Accounting/ Billing:

  • (888) 869-2455
    To pay your bill by phone

Business Customer Service:

  • (844) 727-5835
  • +1 306 522 1896
    Toll free for SaskTel customers only

General Info:

  • +1 306 373 4791

Legal:

  • +1 306 787 8350
    Privacy Inquiries

Sales/ Reservations:

  • (800) 552-3595
    Deaf access line

Technical Support:

  • (888) 773-2122
    Internet Within Canada and the United States
  • (800) 236-6408
    Phone Repair Service Within Canada
  • (800) 667-6870
    Within Canada and the United States
  • +1 306 522 1820
    Internet Outside Canada and the United States
  • +1 306 664 2859
    Outside Canada and the United States

SaskTel Emails:

Legal
Privacy Inquiries
Media
Sales/ Reservations
info@sasktel.com
press@sasktel.com
Press Inquiries
Is this your business?

SaskTel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    75% phone 25% email
  • The best phone number to call SaskTel is 8007275835. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Wednesday, while the shortest are on Monday and Tuesday.

  • People call SaskTel mainly because of request for information, payments and charges.

View full overview ›

How to Contact SaskTel Customer Service?

Most Popular Number:

(800) 727-5835

There are several SaskTel phone numbers that you can dial to reach the support team. The most commonly used toll-free number is 1-800-727-5835, available 24 hours, seven days a week. Another number you can dial to speak to the SaskTel customer service team is 1-866-828-4888. For TTY service, the published number is 1-800-855-1155. The SaskTel 24-hour support for existing customers is 1-306-543-1696. If you would like to pay your bill by telephone, it's best to dial 1-888-869-2455. For individuals who are business customers, the company has a separate SaskTel phone number, and it has 1-844-727-5835. For general information, the helpline is 1-306-373-4791. Customers who need technical support with internet concerns within Canada and the US are recommended to dial 1-888-773-2122. For technical help related to phone repair, Canadian customers can dial 1-800-236-6408.

Customers who prefer a written form of communication can write an email to SaskTel customer service. The company has published three different SaskTel email addresses for varying purposes. Customers seeking general information can write to the most used email, info@sasktel.com. If your issues are inclined towards sales and reservations, the SaskTel email address is sales@sasktel.com. There is a separate email address for privacy matters and any problems related to the legal department. For this purpose, write to privacy.matters@sasktel.com.

An easy way to reach out to the company's support team is to download the SaskTel app on your smartphone. Once you have downloaded the app, you can log in and get information about any concerns related to your travel, business, local deals, people, movies, flights, and more. You can also view the dashboard and pay your bills. Additionally, by logging into your app on your smartphone, check your wireless data, upgrade your devices, or change your plans, and even get SaskTel 24-hour support from the customer support team at your convenience.

Once you are on the company's website, click on mySaskTel login, where you'll be prompted to input your email address, username, username and password. Once logged in, you will have your SaskTel account dashboard, where you can view and pay your bills. You can manage your data usage and add-ons. In addition to this, you can also change your password, TV channels, and more. However, if you do not have an account, click Register, where you will be prompted to enter your email address. Click on Submit, and the next step is to select the account type from personal, prepared, and business. Once you do so, fill out the form, and you will have a registered account.

The company does not offer SaskTel 24-hour support to its users. You can get automated responses to resolve your concerns 24 hours a day, seven days a week. However, if you want to talk to an agent, it's best to call them during service hours. The operational hours start at 9 AM and end at 8 PM, Monday through Friday. On Saturday, these hours are between 9 AM and 5 PM. Business customers' hours to talk to the SaskTel customer service team range between 8 AM and 4:30 PM, Monday through Friday.

PissedConsumer Club

Contact Information

SaskTel Website:

SaskTel Help Center:

Corporate Office Address:

Saskatchewan Telecommunications
2121 Saskatchewan Drive,
Regina, Saskatchewan S4S 3X9
Canada

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 9:00am - 8:00pm

Saturday: 9:00am - 5:00pm


Business Customer Service Hours:

Monday - Friday: 8:00am - 4:30pm


Mailing Address

SaskTel CMR

P.O. Box 2121

Regina, Saskatchewan S4P 4C5

More contact details

Fax:

+1306-798-1603

Summary of SaskTel Customer Service Calls

6 TOTAL
CALLS
00:00 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SaskTel?

Request for Information Question:

  • “How do I reset password to hear my voicemail”

Shipping and Delivery Question:

  • “Emails are not coming in”

Payments and Charges Question:

  • “My brother died and I'm paying his bills.I was suppose to get another bill I haven't received it”

Return/ Replace Question:

  • “Change data plan”

Other Question:

  • “Contract”
  • “Inquiring about single channels”
  • “Voice mail”

Compare SaskTel Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about SaskTel? What happened? What can we help you with?
Submit review Don't show this popup