Contact Santee Cooper Customer Service
How to Reach a Person at Santee Cooper
Verified Contact Information
Toll-Free Number:
-
1-888-769-7688Power outage
Customer Service:
-
1-843-761-8000Berkeley County
-
1-843-347-3399Georgetown and Horry
-
1-800-804-7424
Santee Cooper Emails:
Customer Service
Emergency/ Hotline
General Info
Right of Way Management, SDS Requests
Santee Cooper Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Santee Cooper Phone Number
1 (888) 769-7688
Average Hold Time
00:03:53
Average Calls duration
4 minutes
Most Popular Santee Cooper Email Address
customercare@santeecooper.com
Santee Cooper Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
Call Volume by Day
View full overview ›
Santee Cooper Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Santee Cooper Phone Number | 1 (888) 769-7688 |
| Average Hold Time | 00:03:53 |
| Average Calls duration | 4 minutes |
| Most Popular Santee Cooper Email Address | customercare@santeecooper.com |
| Santee Cooper Live Agent Availability | 33% of callers successfully reach a real person |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Request for information, return/ replace, payments and charges |
Call Volume by Day
Contact Information
Santee Cooper Website:
Santee Cooper Help Center:
Corporate Office Address:
Santee Cooper
1 Riverwood Dr
Moncks Corner,
South Carolina
29461
United States
Other Info (opening hours):
Hours:
Monday - Friday: 08:00 - 17:00
Other Location:
Conway
305 Gardner Lacy Road,
Conway, SC 29579, US
Fax:
+1843-761-4122
Summary of Santee Cooper Customer Service Calls
40
TOTAL
CALLS
CALLS
04:06
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Santee Cooper?
Payments and Charges Question:
- “Need to pay my bill”
- “Pay bill”
- “To pay my bill”
Request for Information Question:
- “Questions on my bill”
- “Checking on a permit to restore power”
- “Question about electric”
Staff Question:
- “Restart service”
Return/ Replace Question:
- “Address change”
Product/ Service Question:
- “Power outage”
Website/ Application Question:
- “Did you install the two lump poles on 1010 s 29 ave Atlantic beach”
Other Question:
- “Security light out”
- “Abandoned equipment”
- “Power is off”
Compare Santee Cooper Customer Service To
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Santee Cooper