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Contact Sanford Health Plan Customer Service

How to Reach a Person at Sanford Health Plan

Verified Contact Information

Toll-Free Number:

  • 1-877-305-5463
Call customer service
Send Message

Customer Service:

  • 1-888-315-0884
    Case Management Inquiries
  • 1-605-328-6803
    Client Services
  • 1-800-752-5863
    Coordination of Benefits Inquiries
  • 1-701-751-4125
    Member Services
  • 1-855-305-5062
    Pharmacy Management Inquiries
  • 1-855-263-3544
    Provider Contracting Issues
  • 1-605-328-6877
    Provider Relations Issues
  • 1-800-805-7938
    Utilization Management Inquiries

Claims:

  • 1-877-473-0911

Media:

  • 1-605-366-2432

Sales/ Reservations:

  • 1-888-535-4831

Sanford Health Plan Emails:

Claims
Customer Service
Case Management Inquiries, Coordination of Benefits Inquiries, Member Services, Pharmacy Management Inquiries, Utilization Management Inquiries
Sales/ Reservations

How to Contact Sanford Health Plan?

Most Popular Number:

(877) 305-5463

If you need to contact the Sanford Health Plan customer service team, several phone numbers are available. For general inquiries, you can call the Sanford Health Plan phone number at (888) 315-0884. Another published toll-free number is (877) 305-5463. If your query is regarding case management, contact the team at (605) 328-6803. For help with client services, customers can call the Sanford Health Plan contact number at (800) 752-5863.

Sanford Health Plan offers several email contacts tailored to specific topics. For general support, members can reach the Sanford Health Plan customer service team at memberservices@sanfordhealth.org. Those who need help with sales or client-related problems can email their queries to sales@sanfordhealth.org. If your inquiry involves compliance issues, direct your message to shpcompliance@sanfordhealth.org. Questions about benefit coordination should be sent to healthplancob@sanfordhealth.org. For pharmacy-related help, share your concerns at pharmacyservices@sanfordhealth.org. Once you send an email, you can expect a response within 24-48 hours.

Sanford Health Plan's headquarters is at 300 Cherapa Place, Suite 201, Sioux Falls, South Dakota 57103, United States. This Sanford Health Plan address serves as the company's main corporate office and can be used for official correspondence, mailing documents, or submitting inquiries that require physical delivery. For quicker help, it is recommended to contact the Sanford Health Plan customer service team through their published phone numbers or email addresses.

Sanford Health Plan customer service operates Monday through Friday, from 8:00 AM to 5:00 PM. During these business hours, the Sanford Health Plan customer service is available to assist with a wide range of inquiries, including policy details, claims processing, billing questions, and general support to ensure members receive help.

Sanford Health Plan offers online support through its secure Member Portal, MySanfordHealthPlan. Current members can utilize this portal to file and track claims, view their benefits, and update their personal information. The portal also allows you to send secure messages to support staff and submit e-visits or video visits. Once this is done, the Sanford Health customer service team tries to respond within four hours.

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Contact Information

Sanford Health Plan Website:

Sanford Health Plan Help Center:

Corporate Office Address:

Sanford Health Plan
300 Cherapa Pl., 201
Sioux Falls, South Dakota 57103
United States

Other Info (opening hours):

Business Hours:

Monday - Friday: 8:00am - 5:00pm


Mailing Address:

P.O. Box 91110

Sioux Falls, SD 57109

More contact details

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