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Contact San Francisco Chronicle Customer Service

San Francisco Chronicle Phone Numbers and Emails

Toll-Free Number:

  • 1 (800) 310-2455
    Subscriber Services
Call customer service
Send Message

Customer Service:

  • 1 (415) 777-7102
    City Desk
  • 1 (415) 777-7000
    Subscriber Services
  • 1 (415) 777-7100
  • 1 (212) 649-2035
  • 1 (415) 777-1111

Legal:

  • 1 (916) 445-1254

San Francisco Chronicle Emails:

Business Customer Service
Business and Technology Section
Complaints/ Feedback
Customer Service
Datebook Section, Food + Home Section, Metro News Desk, Opinion Page
Legal
CCPA Inquiries, Copyright Infringement Inquiries, Privacy Inquiries
Media

San Francisco Chronicle Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Contact Method Distribution
64% phone, 36% email
Most Popular San Francisco Chronicle Phone Number
1 (800) 310-2455
Most Popular San Francisco Chronicle Email Address
homedelivery@sfchronicle.com
Average Calls duration
1 minute
Common Reasons for Contact
Activation/ cancellation, shipping and delivery
Issue Resolution Rate
Low (0% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact San Francisco Chronicle?

Most Popular Number:

(800) 310-2455
Subscriber Services
Total calls: 17 Last call: Feb 28, 2026

San Francisco Chronicle phone number for addressing Subscriber Services inquiries is (800) 310-2455. An alternative phone number to call is (415) 777-7000. If you need to contact the City Desk, please dial (415) 777-7102.
On Mondays, San Francisco Chronicle customer care team is extremely busy due to the high contact volume. If you don’t have much time, consider calling the company on Tuesday when the number of calls is the lowest.

San Francisco Chronicle email for general consumer assistance, reviews, comments, and feedback is feedback@sfchronicle.com. Also, readers can contact a particular department. For example, the sports department email is sports@sfchronicle.com while all membership inquiries should be sent to membership@sfchronicle.com. The full list of San Francisco Chronicle contact emails can be found on the “Newsroom Contacts” page of the company’s website.
If you seek to get in touch with the business customer service department, drop a line at business@sfchronicle.com.
Those who have inquiries for the media department should contact the company at editor@sfchronicle.com or datadelete_newspapers@hearst.com.

The company is headquartered in San Francisco. San Francisco Chronicle corporate address is 901 Mission Street, San Francisco, California 94103, United States. If you need to contact a copyright agent via mail, send your correspondence to 300 West 57th Street, New York, New York, 10019. To make an offline payment, send it to PO Box 14586, Des Moines, IA 50306-3586.

The company operates Monday through Sunday. San Francisco Chronicle hours of operation on weekdays are from 6.30 am to 2.30 pm. On Saturday, the company is open between 6.30 am and 10.30 am. On Sunday you can contact the San Francisco Chronicle from 8 am to 11 am.

Readers who have issues and inquiries can contact the support team via the San Francisco Chronicle website. To submit a support ticket, scroll down the website page and press the “Customer Service” button. Then, click the “Submit a request” button in the upper right corner of the page. Alternatively, you can check out FAQ articles by choosing the reason for your inquiry from the list.

PissedConsumer Club

Contact Information

San Francisco Chronicle Website:

San Francisco Chronicle Help Center:

Corporate Office Address:

San Francisco Chronicle
901 Mission Street
San Francisco, California 94103
United States

Other Info (opening hours):

Mailing Address:

Copyright Agent

300 West 57th Street,

New York, New York, 10019,

Fax: +1 (212) 649-2035


For payments

PO Box 14586

Des Moines, IA 50306-3586

More contact details

Fax:

+1 (415) 348-3080

Summary of San Francisco Chronicle Customer Service Calls

23 TOTAL
CALLS
00:42 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call San Francisco Chronicle?

Payments and Charges Question:

  • “Pay a bill”
  • “Billing”
  • “Billing and delivery”

Shipping and Delivery Question:

  • “Delivery”
  • “No paper delivered”
  • “My delivery service. Paper has always been thrown up my stairs. I think I have a new person delivering my paper and does not know I am elderly and experience difficulty going up and down stairs. I am for the third time making this request.”

Activation/ Cancellation Question:

  • “Cancelsubscription”
  • “To cancel subscription”

Account Question:

  • “Subscription cost”

Product/ Service Question:

  • “Make a complain”

Other Question:

  • Can't reach anyone!!
  • “No paper and when I get paper it’s late”
  • “3rd week missed Sunday only paper. I’m a new customer”

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