Contact San Diego Gas And Electric Customer Service
How to Reach a Person at San Diego Gas And Electric
Toll-Free Number:
-
1-800-411-7343Electrical emergencies
Emergency/ Hotline:
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1-800-611-7343Gas emergencies
Accounting/ Billing:
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1-800-386-0067
Jobs/ Career:
-
1-858-654-0302
Jobs/ Career:
Legal:
Technical Support:
San Diego Gas And Electric Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular San Diego Gas And Electric Phone Number | 1 (800) 411-7343 |
| Average Hold Time | 00:02:14 |
| Average Calls duration | 4 minutes |
| Most Popular San Diego Gas And Electric Email Address | webmaster@sdge.com |
| San Diego Gas And Electric Live Agent Availability | 33% of callers successfully reach a real person |
| Issue Resolution Rate | Low (20% reported full resolution) |
| San Diego Gas And Electric Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 82% phone, 18% email |
| Common Reasons for Contact | Product/ service, account, payments and charges |
| Prepare before the call to San Diego Gas And Electric | Social security number |
Contact Information
San Diego Gas And Electric Website:
San Diego Gas And Electric Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address
P.O. Box 129831,
San Diego, CA 92112-9831
Mailing Payments
P.O. Box 25111
Santa Ana, CA 92799-5111
Express Mail (Overnight Payments)
Mailing Location 711D
1801 S. Atlantic Blvd.
Monterey Park, CA 91754
Summary of San Diego Gas And Electric Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call San Diego Gas And Electric?
Payments and Charges Question:
- “Billing”
- “Need to pay my bill”
- “Payment”
Product/ Service Question:
- “Planned power outages on [GEOGRAPHIC_DATA] blew out my pool pump”
- “Gas is off due to gas leak and Plumber is unable to find where gas was leaking”
- “No access online”
Request for Information Question:
- “Sgip question”
- “Energy assistance”
- “Pricing questions”
Account Question:
- “Set up emergency account”
- “Account”
- “Balance”
Return/ Replace Question:
- “Phone change has locked me out of online access”
Other Question:
- “Turn off my house electric to fix the he breaker”
- “Records”
- “De elektrische oven wordt uitgeschakeld zodra deze is geïnstalleerd en op elektriciteit is aangesloten”
Compare San Diego Gas And Electric Customer Service To
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