Skip to content
Write review For Business
  • Login

Contact SamTrans Customer Service

How to Reach a Person at SamTrans

Verified Contact Information

Toll-Free Number:

  • 1-800-660-4287
Call Now

Customer Service:

  • 1-650-508-6448
    TTY
  • 1-650-508-6200

Media:

socialmedia@samtrans.com
Send Message

How to Contact SamTrans?

The SamTrans phone number is (800) 660-4287. Call this line to address urgent inquiries and get the fastest service. The support phone line is available 7 days a week. SamTrans customer care representatives can help you request a refund, give you details on schedules and maps, fares, provide you with rider info, and assist with many other questions.

Consumers who seek to email SamTrans customer service should fill out an online form on the company’s website. If you have media inquiries, feel free to send them to socialmedia@samtrans.com. The company has profiles on social media platforms, so you can message the support team on Facebook, Instagram, and Threads.

The company's main office is located in San Carlos. The SamTrans headquarters address is
San Mateo County Transit District, 1250 San Carlos Ave, San Carlos, California 94070, United States. The ticket booth is also located here, so if you want to buy tickets offline, just come to this address.

The SamTrans ticket booth is open Monday through Friday from 8:30 a.m. to 5:30 p.m. It is closed on major holidays, including Memorial Day, Independence Day, Thanksgiving Day, Christmas Eve, etc. The Samtrans website provides more details about holiday exceptions. The lost and found office operates on weekdays from 8 a.m. to 5 p.m. The SamTrans customer service agents are available from 7 a.m. to 7 p.m. on weekdays and from 8 a.m. to 5 p.m. on weekends.

To contact the company online, go to the “Contact Us” page and fill out the form. You can submit a question or share your experience and comments. After you type in all the necessary information, press the “Submit” button to send the message. One of the company representatives will contact you to help.

PissedConsumer Club

Contact Information

SamTrans Website:

SamTrans Help Center:

Corporate Office Address:

San Mateo County Transit District
1250 San Carlos Ave
San Carlos, California 94070
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm

More contact details

Compare SamTrans Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
AC Transit
AC Transit Customer Service
Clipper Card
Clipper Card Customer Service
San Francisco Bay Ferry
San Francisco Bay Ferry Customer Service

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about SamTrans? What happened? What can we help you with?
Submit review Don't show this popup
SamTrans
Reviews Contacts Community