Skip to content
Write review For Business
  • Login

Contact SamsungParts Customer Service

SamsungParts Phone Numbers and Emails

Toll-Free Number:

  • (800) 627-4368
Call customer service
Is this your business?

SamsungParts Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call SamsungParts is 8006274368.

  • The longest wait times are on Friday, while the shortest are on Thursday. The average call time is 5 minutes.

  • Be prepared for the call as SamsungParts may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

SamsungParts Website:

SamsungParts Help Center:

Corporate Office Address:

J & J International, Inc.
8 York Avenue
West Caldwell, New Jersey 07006
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 AM ~ 6:30 PM EST

More contact details

Fax:

+1 (973) 226 6682

SamsungParts Rating Based on 6 Reviews

Rating details

1.3
more details
Price Affordability
Warranty
Website
Diversity of Products or Services

Rating stats

Rating trend

How Good is SamsungParts's Customer Service?

Myah Khs
Myah Khs
Feels Satisfied | Feb 16, 2023

The man who helped me was friendly and extremely helpful. He took my request and found exactly what I wanted. It was my best experience with Samsung!

Read full quote
Juliannah Akn
Juliannah Akn
Feels Disappointed | Nov 26, 2022

Office was closed the day after Thanksgiving and is closed on weekends.

Read full quote

Summary of SamsungParts Customer Service Calls

38 TOTAL
CALLS
04:48 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SamsungParts?

Product/ Service Question:

  • “Damaged parts”
  • “Battery a71”
  • “Broken Screen”

Return/ Replace Question:

  • “Return help”
  • “Replacement of stove ***”

Activation/ Cancellation Question:

  • “Getting a standing order that I cancelled a year ago”

Shipping and Delivery Question:

  • “Haven't received remotes yet”

Request for Information Question:

  • “Check order status”

Other Question:

  • “Dryer heating elenet”
  • “New”
  • “Evaporation fan”

Compare SamsungParts Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about SamsungParts? What happened? What can we help you with?
Submit review Don't show this popup