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I just want to let everybody know, someone working at samsnoite store located at Citadel Outlet shopping mall in Los Angeles should be fired !The person have no patience at all for answering any question .

Related: Samsonite - Worst customer service experience ever

She give us very unfriendly look as we walking into the store. And when we as for a brand new luggage which we were about to purchase , she said we don't have any.

Can you believe they only prepare 2 sample luggages for the huge purchasing demands everyday ?This is rediculous.She has a very bad attitude to us for no reason and it's very unhappy shopping experience at that store .

Review about: Bad Service.

Review #954209 is a subjective opinion of a user.

3.5
Advertised vs Delivered
Price Affordability
Exchange, Refund and Cancellation Policy
Staff
Website
Location
Customer service
Diversity of Products or Services
Delivery Service
Warranty
Layout of Store
Discounts and Special Offers
Value for money
Product or Service Quality
PRODUCT OR SERVICE Samsonite Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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