Contact Salt River Project Customer Service
How to Reach a Person at Salt River Project
Toll-Free Number:
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1-800-258-4777Outside the Phoenix area
Customer Service:
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1-602-236-0777Construction Center
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1-602-236-1111La Linea
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1-602-236-8888Residential Customer Services
Salt River Project Emails:
Salt River Project Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Salt River Project Phone Number | 1 (800) 258-4777 |
| Most Popular Salt River Project Email Address | srpconnect@srpnet.com |
| Issue Resolution Rate | Medium (55% reported full resolution) |
| Contact Method Distribution | 82% phone, 18% email |
| Common Reasons for Contact | Staff, account, payments and charges |
Contact Information
Salt River Project Website:
Salt River Project Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Addressess:
Customer Communications Services
P.O. Box 52025
Phoenix, AZ 85072-2025
Irrigation Customer Service
P.O. Box 52149
Phoenix, AZ 85072-2149
Electric bill payment
P.O. Box 80062
Prescott, AZ 86304-8062
Summary of Salt River Project Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Salt River Project?
Payments and Charges Question:
- Unauthorized firearm activity on utility powerline access road
- “To see why a payment wasn't posted after making a cash payment. Is there a reason a cash payment would not post immediately”
- “Billing”
Product/ Service Question:
- “Power outage”
- “Powers outages”
Staff Question:
- “New service”
- “Discontinue service”
Account Question:
- “Balance”
- “Account number”
Request for Information Question:
- “Electric meter information”
Return/ Replace Question:
- “Address Change”
Activation/ Cancellation Question:
- “Cancel services on commercial property”
Website/ Application Question:
- “Generator installation”
Other Question:
- “Turn on seevice”
- “No power”
- “Inspection”
Compare Salt River Project Customer Service To
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