38 of 51 Saks Fifth Avenue reviews

I ordered a blue suede vest from Saks Fifth Avenue late in the season.I paid $200 and change for the vest and delivery.

The item arrived in a clear plastic bag on a hanger. The label on the plastic bag showed my size. The weather already had turned warm so the garment was hung in my dark, walk-in winter closet. I did not bother first to open the plastic bag and examine the vest closely - after all, this was from Saks.

When I took out the vest the next fall to wear it, I found that the hemline was heavily soiled, the lining was torn and the shoulders were yellowed from having been hung in a lighted place (in direct sunlight ?) for quite awhile.

Saks had sent a USED, DIRTY garment.

I notified the company but they refused to take back the vest.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Exchange, Refund and Cancellation Policy
Customer service

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
Product or service
Suede Vest
Review category
Footwear and Clothing
review #544374

Author wants to be contacted by the company. Learn more

Had an experience with Saks Fifth Avenue? Submit review ›
Helpful? 2 Yes 2 0 No 0
Had the same issue 0 Yes 0
38 of 51 Saks Fifth Avenue reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

You were reading a complaint about Saks Fifth Avenue.
Filing a new complaint about