Contact Saks Fifth Avenue Off 5th Customer Service
Saks Fifth Avenue Off 5th Phone Numbers and Emails
Toll-Free Number:
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(866) 601-5105
Customer Service:
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(866) 461-2323Corporate Gift Cards
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(800) 221-8340SaksFirst Store Card
Sales/ Reservations:
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(732) 357-1750Bridgewater, NJ
Saks Fifth Avenue Off 5th Emails:
Contact Information
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:00am - 11:00pm (EST)
Mailing Address:
P.O. Box 10327
Jackson, MS 39289
Locations:
New York
125 East 57th Street
New York, NY 10022
Paramus
120 Bergen Town Center
Paramus, NJ 07652
Brooklyn
850 Third Ave
Brooklyn, NY 11232
Elizabeth
651 Kapkowski Road
Elizabeth, NJ 07201
East Hanover
200 Route 10 West
East Hanover, NJ 07936
White Plains
29 Tarrytown Road
White Plains, NY 10607
Garden City
1070 Old Country Road
Garden City, NY 11530
How Good is Saks Fifth Avenue Off 5th's Customer Service?
Summary of Saks Fifth Avenue Off 5th Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Saks Fifth Avenue Off 5th?
Shipping and Delivery Question:
- “I didn't get to 25% discount”
- “Notification of package delivered but don't have the package”
- “I have an order for delivery and I did not receive it, the delivery company took the wrong door”
Return/ Replace Question:
- “Return”
- “Returned”
- “I did return a package since February 24, 2023, they received it but I didn't receive the money back.”
Request for Information Question:
- “Representative”
- “My order is not going through but it did have confirmation sit deleted out as I open account with Saks fifth Ave”
- “Place 2 orders but want to check if a store has them in nj”
Payments and Charges Question:
- “Make a payment”
- “Why I got charged for shipping and my purchase over $400”
- “Forgot to put discount code in”
Cards Question:
- “Can't use my card”
- “Trying to place order with gift card”
- “Pay card”
Refund Question:
- “Refund”
- “Overseas call center cannot interpret English and is trying to withhold the refund. I am do.”
- “I have been trying to get my refund for 4months now in still haven't received it”
Product/ Service Question:
- “Item damaged”
- “Defective product”
- “Broken shoe”
Activation/ Cancellation Question:
- “Cancel order”
- “Order cancellation”
- “Cancel order just placed”
Website/ Application Question:
- “To correct my phone number on your site”
- “To pay for an order that wasn’t going through on their website. Ultimately determined their was a glitch in the system and it was handled by a customer rep to my satisfaction. I’d like to withdraw my complaint.”
- “I couldn't get my reward from order online”
Staff Question:
- “Customer service”
- “Need to reach customer service”
- “Customer service issue”
Account Question:
- “Forgot to add promo code in”
- “Account isues”
- “Blocked account”
Employment Question:
- “Need my W2 form”
Other Question:
- “Shoes hurt the heel of my feet, after one wear”
- “Apply my birthday promotion”
- “Promotion item sale”
About
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Saks Fifth Avenue Off 5th is a retailer having its corporate office in Jackson, Mississippi. Saks Fifth Avenue Off 5th is a daughter company of Saks group of companies. At Saks Fifth Avenue Off 5thwomen will find a large collection of designer clothing and accessories. Top selling brands at Saks Fifth Avenue Off 5th showcase such labels as Army by Yves Salomon, Lilly Pulitzer, Timo Weiland, Yummie Tummie, and 19 Cooper among others. Shoes lineup at Saks Fifth Avenue Off 5th presents a selection of trendy footwear including flats, pumps, sneakers, boots, and wedges, etc. Bag department showcases clutches, Hobo bags, satchels, cross body and other accessories.
USA, Asia
