Contact Saint And Sofia Customer Service
Saint And Sofia Phone Numbers and Emails
Customer Service:
-
+44 203 929 3896
Saint And Sofia Emails:
Customer Service
Media
Press Inquiries
Saint And Sofia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Contact Method Distribution
57% phone, 43% email
Most Popular Saint And Sofia Phone Number
+44 203 929 3896
Most Popular Saint And Sofia Email Address
care@saintandsofia.com
Common Reasons for Contact
Return/ replace, refund, shipping and delivery
Issue Resolution Rate
Low (11% reported full resolution)
Prepare before the call to Saint And Sofia
Order id or tracking number
Call Volume by Day
View full overview ›
Saint And Sofia Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Contact Method Distribution | 57% phone, 43% email |
| Most Popular Saint And Sofia Phone Number | +44 203 929 3896 |
| Most Popular Saint And Sofia Email Address | care@saintandsofia.com |
| Common Reasons for Contact | Return/ replace, refund, shipping and delivery |
| Issue Resolution Rate | Low (11% reported full resolution) |
| Prepare before the call to Saint And Sofia | Order id or tracking number |
Call Volume by Day
Contact Information
Saint And Sofia Website:
Saint And Sofia Help Center:
Corporate Office Address:
SAINT + SOFIA Ltd.
1st Fl., 210 Tower Bridge Rd.
London,
England
SE1 2UP
United Kingdom
Other Info (opening hours):
Other Location:
222 Tower Bridge Rd.
London SE1 2UP
United Kingdom
Summary of Saint And Sofia Customer Service Calls
52
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
11%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Saint And Sofia?
Return/ Replace Question:
- “Return (no one has responded)”
- “Return”
- “Change order”
Shipping and Delivery Question:
- “Item not received”
- “Have not received oder”
- “Delivery”
Refund Question:
- “Waiting for refund. And still taking money from my clearpay”
- “Refund”
- “I would like a refund as requested NOT a gift card”
Request for Information Question:
- “To confirm you received my return and send me different length”
- “Issue needing help”
- “I want to make enquiries about my journey to Sofia”
Payments and Charges Question:
- “I'm very frustrated trying to order one dress and charging for six dresses and got invoice set up on email but still could not change number of dresses I only want one please help”
- “Unable to buy credits”
- “I am a new customer and I had a email sending me a discount code as a new customer - except there was no discount code attached”
Product/ Service Question:
- “I've entered the wrong e mail on my recent order and would like to amend”
- “Missing product”
Cards Question:
- “Gift card and retirn question”
Activation/ Cancellation Question:
- “Cancellatioj”
Other Question:
- “Chasing an order”
- “Query about ear rings I have received”
- “Ni Aplication 10 off”
Compare Saint And Sofia Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Saint And Sofia