Skip to content
Write review For Business
  • Login

Contact Saint And Sofia Customer Service

Saint And Sofia Phone Numbers and Emails

Customer Service:

  • +44 203 929 3896
Send Message

Saint And Sofia Emails:

Customer Service
Media
Press Inquiries
Is this your business?

How to Contact Saint And Sofia Customer Service?

author avatar
PissedConsumer Reporter
How to Contact Saint And Sofia Customer Service?

Saint and Sofia is a famous boutique brand offering sustainably made accessories at a fair price. To learn about their products and prices, use the Saint and Sofia customer service phone number, +44-203-929-3896, and get your answers. Customers can also use this helpline to discuss product delivery and returns queries and obtain a size guide. The Saint and Sofia phone number is also helpful for individuals who want quick responses when checking their order status, requesting to return an item, or expressing concerns related to account management and privacy.

Customers can email Saint and Sofia customer service at care@saintandsofia.com to discuss the latest product launches and their prices. To contact the media agent for press inquiries, write to press@saintandsofia.com. The company also has an active Facebook and Messenger account to allow individuals to chat.
To use that option, visit the Saint and Sofia website and click the Customer Messenger option at the bottom of the home page. That will direct you to the chats on Facebook Messenger, where you can discuss your queries and concerns with the customer service team. The Saint and Sofia company has an expert team comprising over 60 designers and stylists from the USA, UK, and Europe to assist customers.

The company headquarters is in the United Kingdom. The address is SAINT + SOFIA Ltd., 1st Fl., 210 Tower Bridge Rd., London, England SE1 2UP. The Saint and Sofia locations are more comprehensive than a single office. The company also has a branch at 222 Tower Bridge Rd., London SE1 2UP, United Kingdom. Customers can visit these sites to interact with the support team and find an effective solution to their queries. If the issue is not critical, contact the company representative via the Saint and Sofia telephone number to save time and effort.

Saint And Sofia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Saint And Sofia Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    54% phone 46% email
  • The best phone number to call Saint And Sofia is 442039293896.

  • The longest wait times are on Friday and Wednesday, while the shortest are on Sunday.

  • Be prepared for the call as Saint And Sofia may ask you for the following information to identify you as a customer: order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

Saint And Sofia Website:

Saint And Sofia Help Center:

Corporate Office Address:

SAINT + SOFIA Ltd.
1st Fl., 210 Tower Bridge Rd.
London, England SE1 2UP
United Kingdom

Other Info (opening hours):

Other Location:

222 Tower Bridge Rd.

London SE1 2UP

United Kingdom

More contact details

Saint And Sofia Rating Based on 6 Reviews

Rating details

2.2
more details
Value for money
Warranty
Diversity of Products or Services
Delivery Service

Rating stats

Rating trend

How Good is Saint And Sofia's Customer Service?

Denicia Aow
Denicia Aow
Feels Disappointed | Jun 04, 2024

Love their clothes but very disappointed that they are ignoring my query

Read full quote
Taylin Vpr
Taylin Vpr
Feels Neutral | Jun 22, 2023

Good and like the label

Read full quote

Summary of Saint And Sofia Customer Service Calls

43 TOTAL
CALLS
00:00 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Saint And Sofia?

Return/ Replace Question:

  • “Return (no one has responded)”
  • “Return”
  • “Change order”

Shipping and Delivery Question:

  • “Have not received oder”
  • “Delivery”
  • “Change shipping”

Refund Question:

  • “Refund”
  • “I would like a refund as requested NOT a gift card”

Request for Information Question:

  • “Issue needing help”
  • “I want to make enquiries about my journey to Sofia”

Payments and Charges Question:

  • “Unable to buy credits”
  • “I am a new customer and I had a email sending me a discount code as a new customer - except there was no discount code attached”

Product/ Service Question:

  • “I've entered the wrong e mail on my recent order and would like to amend”
  • “Missing product”

Cards Question:

  • “Gift card and retirn question”

Activation/ Cancellation Question:

  • “Cancellatioj”

Other Question:

  • “Chasing an order”
  • “Query about ear rings I have received”
  • “Ni Aplication 10 off”

Compare Saint And Sofia Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Macys
stars-rating-fill
1.9 out of 5
Write a review
Do you have something to say about Saint And Sofia? What happened? What can we help you with?
Submit review Don't show this popup