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Contact Safety Insurance Customer Service

How to Reach a Person at Safety Insurance

Verified Contact Information

Toll-Free Number:

  • 1-800-951-2100
Call customer service
Send Message

Customer Service:

  • 1-617-951-0600
    Outside Massachusetts and New Hampshire
  • 1-919-489-0991

Claims:

  • 1-877-951-1435
    VIP Claims Services

Investors/ Franchising:

  • 1-877-951-2522
  • 1-617-603-4837

Safety Insurance Emails:

Media
Technical Support

Safety Insurance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Safety Insurance Phone Number
1 (800) 951-2100
Average Calls duration
1 minute
Most Popular Safety Insurance Email Address
webmaster@safetyinsurance.com
Issue Resolution Rate
Low (13% reported full resolution)
Safety Insurance Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Safety Insurance?

Most Popular Number:

(800) 951-2100
Total calls: 19 Issue resolved: 1 Last call: Jun 9, 2025

Safety Insurance customer service phone number is 800-951-2100. It exists to provide clients with information about services and solve issues and technical problems. Customers outside Massachusetts and New Hampshire can call 617-951-0600 to contact the customer care department. To file the claim via the support number, call 877-951-1435.

The Safety Insurance email is webmaster@safetyinsurance.com. It provides clients with written support and answers. You can send the letter to the Safety Insurance contact team via the email address. The response will come in a few days. Indicate your contact details in the letter. The managers will reach out to you to clarify the information about your issue and inquiry.

To report the claim, you can call the Safety Insurance customer service 24/7. The managers assist customers with their questions from 8:15 a.m. to 4:30 p.m. ET. Safety Insurance 24 hours support in claims allows you to file the notice as soon as the problem appears. The schedule of the company can be changed during the public holidays.

Open the Safety Insurance official website and find the icon Log in at the top right side of the page. Complete the Safety Insurance log in to authorize the account. Provide the username and password to get access to the profile. In case you forgot the password, turn to the Safety Insurance live chat at the downside of the site to renew the information.

Safety Insurance address is 20 Custom House Street Boston, Massachusetts 02110 United States. The corporate office holds the core departments of the entity. The address of the headquarters is not the same as mailing. To send the letter to the support team, direct them to Pittsburgh, PA 15250-7312.

PissedConsumer Club

Contact Information

Safety Insurance Website:

Safety Insurance Help Center:

Corporate Office Address:

Safety Insurance
20 Custom House Street
Boston, Massachusetts 02110
United States

Other Info (opening hours):

Premium Payments Address

PO Box 371312

Pittsburgh, PA 15250-7312


Premium Accounting-Direct

(For payments collected at agencies)

PO Box 55089

Boston, MA 02205-5089


Claims

P.O. Box 55098

Boston, MA 02205-5098

More contact details

Summary of Safety Insurance Customer Service Calls

33 TOTAL
CALLS
01:17 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Safety Insurance?

Payments and Charges Question:

  • “Payment”
  • “Billing”
  • “Pay bill”

Request for Information Question:

  • “Need to speak insurance agent”
  • “Check on payment”

Product/ Service Question:

  • “Looking to get insurance for apartment”
  • “To switch my insurance to a new vehicle”
  • “Damage water from”

Staff Question:

  • “Roadside services”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “Cancel insurance”

Other Question:

  • “Full coverage assurance”
  • “Lost license”
  • “Car was hit by someone who insure with you!”

About

Summary

Safety Insurance is a company that was founded in 1979. Today, Safety Insurance is one of the largest private automobile passenger carriers. Safety Insurance is also the 7th largest homeowner carrier in Massachusetts. Safety Insurance provides consumers with comprehensive information about safe driving and makes sure all drivers have enough knowledge and experience to deal with the most unpredictable driving situations. Safety Insurance is considered to be one of the leading providers of auto and home insurance in Massachusetts. Millions of people have already made sure Safety Insurance provides exceptional services at affordable prices.

Safety Insurance reviews and complaints

Safety Insurance is ranked 1 out of 2421 in Insurance category

Compare Safety Insurance Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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