Safety Insurance Phone Numbers and Emails

Toll-Free Number:

  • (800) 951-2100
Send Message

Customer Service:

  • (617) 951-0600
    Outside Massachusetts and New Hampshire
  • (919) 489-0991


  • (877) 951-1435
    VIP Claims Services

Investor Relations:

  • (877) 951-2522
  • (617) 603-4837

Safety Insurance Emails:

Technical Support
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More phone numbers and emails Less phone numbers and emails

Safety Insurance Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Safety Insurance is 8009512100. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Thursday.

  • Be prepared for the call as Safety Insurance may ask you for the following information to identify you as a customer: phone number, address or first and last name.

View full overview ›

How to Contact Safety Insurance?

Most Popular Number:

(800) 951-2100
Total calls: 14 Last call: Mar 4, 2024

Safety Insurance customer service phone number is 800-951-2100. It exists to provide clients with information about services and solve issues and technical problems. Customers outside Massachusetts and New Hampshire can call 617-951-0600 to contact the customer care department. To file the claim via the support number, call 877-951-1435.

The Safety Insurance email is It provides clients with written support and answers. You can send the letter to the Safety Insurance contact team via the email address. The response will come in a few days. Indicate your contact details in the letter. The managers will reach out to you to clarify the information about your issue and inquiry.

To report the claim, you can call the Safety Insurance customer service 24/7. The managers assist customers with their questions from 8:15 a.m. to 4:30 p.m. ET. Safety Insurance 24 hours support in claims allows you to file the notice as soon as the problem appears. The schedule of the company can be changed during the public holidays.

Open the Safety Insurance official website and find the icon Log in at the top right side of the page. Complete the Safety Insurance log in to authorize the account. Provide the username and password to get access to the profile. In case you forgot the password, turn to the Safety Insurance live chat at the downside of the site to renew the information.

Safety Insurance address is 20 Custom House Street Boston, Massachusetts 02110 United States. The corporate office holds the core departments of the entity. The address of the headquarters is not the same as mailing. To send the letter to the support team, direct them to Pittsburgh, PA 15250-7312.

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Contact Information

Safety Insurance Website:

Safety Insurance Help Center:

Corporate Office Address:

Safety Insurance
20 Custom House Street
Boston, Massachusetts 02110
United States

Other Info (opening hours):

Premium Payments Address

PO Box 371312

Pittsburgh, PA 15250-7312

Premium Accounting-Direct

(For payments collected at agencies)

PO Box 55089

Boston, MA 02205-5089


P.O. Box 55098

Boston, MA 02205-5098

More contact details

How Good is Safety Insurance's Customer Service?

Reta Lvu
Reta Lvu
Feels Disappointed | Aug 27, 2023

See previous remark box

Read full quote
Astor Wsv
Astor Wsv
Feels Satisfied | Feb 07, 2023

I have never had a problem with Safety

Read full quote

Summary of Safety Insurance Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Safety Insurance?

Payments and Charges Question:

  • “Payment”
  • “Billing”
  • “Pay bill”

Product/ Service Question:

  • “To switch my insurance to a new vehicle”
  • “Damage water from”

Request for Information Question:

  • “Check on payment”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “Cancel insurance”

Other Question:

  • “Full coverage assurance”
  • “Lost license”
  • “Car was hit by someone who insure with you!”



Safety Insurance is a company that was founded in 1979. Today, Safety Insurance is one of the largest private automobile passenger carriers. Safety Insurance is also the 7th largest homeowner carrier in Massachusetts. Safety Insurance provides consumers with comprehensive information about safe driving and makes sure all drivers have enough knowledge and experience to deal with the most unpredictable driving situations. Safety Insurance is considered to be one of the leading providers of auto and home insurance in Massachusetts. Millions of people have already made sure Safety Insurance provides exceptional services at affordable prices.

Safety Insurance reviews and complaints

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