Contact Safety Insurance Customer Service
How to Reach a Person at Safety Insurance
Toll-Free Number:
-
1-800-951-2100
Customer Service:
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1-617-951-0600Outside Massachusetts and New Hampshire
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1-919-489-0991
Claims:
-
1-877-951-1435VIP Claims Services
Safety Insurance Emails:
Safety Insurance Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Safety Insurance Phone Number | 1 (800) 951-2100 |
| Average Calls duration | 1 minute |
| Most Popular Safety Insurance Email Address | webmaster@safetyinsurance.com |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Safety Insurance Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Prepare before the call to Safety Insurance | Phone number, address or zip code or first and last name |
Contact Information
Safety Insurance Website:
Safety Insurance Help Center:
Corporate Office Address:
Other Info (opening hours):
Premium Payments Address
PO Box 371312
Pittsburgh, PA 15250-7312
Premium Accounting-Direct
(For payments collected at agencies)
PO Box 55089
Boston, MA 02205-5089
Claims
P.O. Box 55098
Boston, MA 02205-5098
Summary of Safety Insurance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Safety Insurance?
Payments and Charges Question:
- “Payment”
- “Billing”
- “Pay bill”
Request for Information Question:
- “Need to speak insurance agent”
- “Check on payment”
Product/ Service Question:
- “Looking to get insurance for apartment”
- “To switch my insurance to a new vehicle”
- “Damage water from”
Staff Question:
- “Roadside services”
Refund Question:
- “Refund”
Activation/ Cancellation Question:
- “Cancel insurance”
Other Question:
- “Full coverage assurance”
- “Lost license”
- “Car was hit by someone who insure with you!”
About
Safety Insurance is a company that was founded in 1979. Today, Safety Insurance is one of the largest private automobile passenger carriers. Safety Insurance is also the 7th largest homeowner carrier in Massachusetts. Safety Insurance provides consumers with comprehensive information about safe driving and makes sure all drivers have enough knowledge and experience to deal with the most unpredictable driving situations. Safety Insurance is considered to be one of the leading providers of auto and home insurance in Massachusetts. Millions of people have already made sure Safety Insurance provides exceptional services at affordable prices.
Safety Insurance is ranked 1 out of 2421 in Insurance category
Compare Safety Insurance Customer Service To
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