Safety Insurance Phone Numbers and Emails

Toll-Free Number:

  • (800) 951-2100
Send Message

Customer Service:

  • (617) 951-0600
    Outside Massachusetts and New Hampshire
  • (919) 489-0991


  • (877) 951-1435
    VIP Claims Services

Investor Relations:

  • (877) 951-2522
  • (617) 603-4837

Safety Insurance Emails:

Technical Support
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Contact Information

Safety Insurance Website:

Safety Insurance Help Center:

Corporate Office Address:

Safety Insurance
20 Custom House Street
Boston, Massachusetts 02110
United States

Other Info (opening hours):

Premium Payments Address

PO Box 371312

Pittsburgh, PA 15250-7312

Premium Accounting-Direct

(For payments collected at agencies)

PO Box 55089

Boston, MA 02205-5089


P.O. Box 55098

Boston, MA 02205-5098

More contact details

How Good is Safety Insurance's Customer Service?

Reta Lvu
Reta Lvu
Feels Disappointed | Aug 27, 2023

See previous remark box

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Astor Wsv
Astor Wsv
Feels Satisfied | Feb 07, 2023

I have never had a problem with Safety

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Summary of Safety Insurance Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Safety Insurance?

Payments and Charges Question:

  • “Payment”
  • “Billing”
  • “Pay bill”

Product/ Service Question:

  • “To switch my insurance to a new vehicle”
  • “Damage water from”

Request for Information Question:

  • “Check on payment”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “Cancel insurance”

Other Question:

  • “Full coverage assurance”
  • “Lost license”
  • “Car was hit by someone who insure with you!”



Safety Insurance is a company that was founded in 1979. Today, Safety Insurance is one of the largest private automobile passenger carriers. Safety Insurance is also the 7th largest homeowner carrier in Massachusetts. Safety Insurance provides consumers with comprehensive information about safe driving and makes sure all drivers have enough knowledge and experience to deal with the most unpredictable driving situations. Safety Insurance is considered to be one of the leading providers of auto and home insurance in Massachusetts. Millions of people have already made sure Safety Insurance provides exceptional services at affordable prices.

Safety Insurance reviews and complaints

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