To connect with a representative of a software company regarding urgent matters, dial the following SafeSend phone number: (855) 818-3552. This is the line where a dedicated customer support team accepts applications regarding products, pricing, technical matters, and the company in general. If you are interested in purchasing a product, contact the sales department at (800) 716-2558. The same line is also available for accounting and finance matters. By using a phone format of communication, be sure to have all your questions, along with key points prepared for a prompt resolution from the SafeSend customer service manager.
You can connect with the company’s specialist in writing through several SafeSend email addresses. To receive customer support, send your inquiry to support@safesend.com. If you need to contact the manager regarding customer success, direct your questions to customersuccess@safesend.com. Accounting and finance matters are processed at accounting@safesend.com.
SafeSend help is provided at different times, depending on the type of assistance. Customer support is available Monday through Friday from 9 a.m. to 6 p.m. ET (by phone) and from 8:30 a.m. to 7:30 p.m. ET (via email). Sales and customer success matters are resolved Monday through Friday from 8 a.m. to 7 p.m. Eastern time. And regarding the accounting and finance line, it is open Monday through Friday from 8 a.m. to 5 p.m. ET.
If you feel free to resolve all your inquiries digitally, SafeSend support is available online. First, visit the official company’s website. Navigate to the lower-right corner and click on the virtual assistant icon. This action will forward you to a pop-up window. In its field, type your question. Alternatively, you can click on the telephone number in the top menu for real-time assistance or follow the email hyperlink to email. If you need to detail your inquiry, use a contact form accessible on the “Contact” page.