Safelite Autoglass - Wrong information / no clue/ rude
We spoke with michelle who took down all the wrong information and refused to get a manager on the phone. We called back to be transferred seven times to different people and departments.
We spoke to Angie, michelle ,michael, mary and stacey. this was over and invoice which was paid. Nice cluster *** over there. The problem is that you're too big, you look like a bunch monkeys trying to *** a football, sending me to several different departments who can't help me.
All the information that was given was wrong. Then someone send me an invoice with my name on it but the wrong insurance company and information, and I'm in the wrong. Oh she said you're a third party, that's the problem. How about this safelite repair, safelite sucks, next time its Giant glass.
You Sended it to collection when it was not my fault. You got the address wrong, and information wrong.
Reason of review: Poor customer service.
Location: 288 Shrewsbury St, Worcester, MA 01604, USA
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Comments
Please avoid publishing any personal information and promotional content
Lol. Giant glass is safelite. Thank you for suggesting us.
Safelite and Giant are the same company - a takeover from a year or two ago