Safelite AutoGlass - Refused to install window and took pics inside my home w/o permission

20 of 506 Safelite AutoGlass reviews

The technician called me to meet him at my home, so I left work.He showed up and said he couldn't replace the window because of a couple of small rust spots.

I live in Michigan and that is common. The company and tech never asked me about this before wasting my time, and never gave me any other options. The technician proceeded to take images inside my garage without my permission. Totally bad service.

He argued with me the entire time.

I have spent the last week setting this appointment up, and they have spammed my phone and email with appointment reminders and sale advertisements with no policies about why they wouldn't replace the window.Terrible service by the technician and the company.

This review is a subjective opinion of a user.
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  • What I liked
      No items
  • What I disliked
    • Customer service

Reason of review:
Violating my privacy by taking images without permission
Preferred solution:
Deliver product or service ordered
Product or service
Review category
Service Centers and Repairs
review #918787

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20 of 506 Safelite AutoGlass reviews

Feb 11 #1285313 Houston, Texas, United States

There are a lot of rust spots and don't appear very small. Rust would interfere with the glue for the new windshield install and wouldn't have worked

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