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I received a call from Safelink saying I needed to recertify.When I called them, I was told I didn't need to do it now, that I had until October to do it.

I called the technical support number and was told the original number I had already called and they couldn't tell me what the heck was going on or WHY I had received a call telling me to recertify. THEN to make it all BETTER (sic), I had purchase extra minutes when my son was in the hospital and they took my extra minutes and did not roll them over after 3 mos. I purchased these myself. It should not have affected rollover on minutes I had purchased myself.

They said it would affect the 250 minutes I got from them, not ones PURCHASED BY ME.So to say I'm unhappy with Safelink, is putting it mildly.

Review about: Free Cellular Service.

Review #420196 is a subjective opinion of a user.

PRODUCT OR SERVICE
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Reason of Review / Monetary Loss Not specified / $20
Preferred solution Not specified

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Anonymous
Gaylord, Michigan, United States #1297207
They suck did it me to
Anonymous
Fairfax, Virginia, United States #1258443
My name is William Tweedie,my safelink# was 703-640-4188. My phone was stolen! I need a replacement phone. I can be reached at 703-221-6412 at any time! Thank you!
Anonymous
Fort Myers, Florida, United States #1216908
How do I recertify?
MattSL
to Anonymous #1217275
Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.
Lenard Manning
Chicago, Illinois, United States #1146981
I need 2 reapply
MattSL
to Lenard Manning #1148364
Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.
cynthia
Hope Mills, North Carolina, United States #1145274
WHY ARE YOU DOING THIS
CYNTHIA
Hope Mills, North Carolina, United States #1145272
this is mt name Please this is to much
Cynthia
Hope Mills, North Carolina, United States #1145271
Can I please certify
MattSL
to Cynthia #1145503
Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safelink.com.

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