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2.9

I also have a Ryland home and it has multiple issues but the reason I am writing is to link Ryland Homes to their new name. It appears Ryland was merged, purchased by, or they purchased the company CalAtlantic Homes and are now operating under that company name.

Most online references to Ryland outside of complaints now link to CalAtlantic homes. CalAtlantic is rated by the Better Business Bureau and has a fair history.

Unfortunately that doesn't speak to how their future will be.

For those curious about my issues with Ryland, I have had no luck dealing with their warranty on multiple occasions. I have called for a low voltage electrical issue (phone lines), a leaking basement (poured wall foundation cracked in less than 5 years), the fact they walled in the water heater that had to be replaced, the fact the front door was hung in a manner you couldn't latch it in Summer and most recently for an electrical issue that was discovered when I tried installing a new ceiling fan.

Reason of review: Poor customer service.

Preferred solution: Accept there were mistakes made during construction and repair the issues at hand. I wouldn't object to some compensation for the additional costs incurred for some of the repairs I have already made..

Ryland Homes Pros: Floor plan, Building site manager.

Ryland Homes Cons: Quality, Support and follow up inssues.

Location: Saint Paul, Minnesota

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