First the sales reps are dishonest! Avoid Kisha Green like the plague!
There main goal is to sell you a home nothing more! The quality of the material Rayn uses is worst than low income properties (pictures to come). The HVAC, dry wall and grass has been a major problem and they flat out refuse to repair or make any changes. That means any new buyers will encounter the same problems.
I suggest 1. collecting the complaints about your problem/s and file a law suit (class action). What they knew and WHEN they knew of a continual problem matters. 2.
Get your money out the one year warranty. Call them for EVERYTHING!!! If you need a light bulb changed call them, your warranty covers it. 3.
Pay for your own inspection (they are working for you not Ryan) this is worth the extra money. 4.
If its not to late, go find yourself another builder. Theses homes are over priced and POOR quality.
Reason of review: Bad quality.