Update by user Aug 07, 2016
Its been some time and ryan homes has blown me off lastweek was going to come out and take a look but a no show and not even a phone call guess its time to get a lawyer
Update by user Jul 12, 2016
Yep now im being ignored by RYAN HOMES I thought ryan homes would do the right thing so guess im going to hang around the model home and show potential buyers what you get with ryan homes
Original review posted by user Jul 07, 2016
We closed in june of 2015 and in august my 3 car driveway cracked in half and I let the pm know about it and he said address it at the 30 day which I did with nothing said or done so at , y 10 month I addressed it again and was told they wouldn't fix it so then I called and emailed the illinois branch and talked to scott pjesky the division manager he said unless it is in spec of their warranty they wont replace it and I think its wrong it was cracked in half one month after closing so now im getting a banner made up to hang from my quality built home by ryan homes that says come look at my new driveway ryan homes wont replace think twice before buying a ryan home cause they wont fix a thing so I paid 350k for a new house with floor squeaks and a cracked in half driveway and im also putting pics of driveway on my truck and parking it at the model home of ryan homes so people know what they are getting! Thanks ryan homes for the disappointment of owning a new ryan home and I was excited to buy a new home butryan homes ruined Iit
Reason of review: Warranty issue.
Monetary Loss: $4000.
Preferred solution: Let the company propose a solution.
I didn't like: Willingness to accept responsibility for actions.