New Hope, Pennsylvania
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2 comments

I've been trying to get in touch with Ryan so I can buy (out of warranty) a patio screen door. We bought a new Ryan home in 2001.

. I've bought an Anderson and universal and neither slid well. Out of four numbers I called only one picked up and told me that patriot was bought by ply gem . Their number is disconnected in Philly!

Another ongoing issue is the kitchen floor tile that we upgraded. We have had many tiles crack. The size of the tile is no longer made.

The last time I had them come look at it they told me the tile has a scratch not a crack. Couple years later the scratch is a crack and I'm left with broken tile!

Reason of review: Damaged or defective.

Preferred solution: Take out tile and replace with another material...possibly wood in family room. Let me know where I can buy a new screen door.

Ryan Homes Pros: Floor plans.

Ryan Homes Cons: Info.

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Anonymous
#1068083

Did you ever find the tile? We to have some cracked ones in the kitchen. We built in 2007

Anonymous
#1068392
@Anonymous

No It's been discontinued. We actually replaced them with a different color so that it looks like a design.

The majority of the cracked tiles were the line between the kitchen and the morning/sun room. Good luck!