My Ryan home is 1 year and 10 months old. Flooring warranty was 1 year and they repaired several loose floorboards during that year.
9 more in ONE room are now loose. (Flooring glued to slab). This goes beyond minor post warranty complaints. My neighbor just had them tear up and redo his entire floor for this same reason (within the one year warranty).
Ryan Homes (NV Homes) refuses to send out a work order and said that I have to get my own contractor and pay to have it repaired.
They said that if the contractor documents that it was defective installation, we can submit that for a "review" after the fact. (A polite way to get me off the phone)
Product or Service Mentioned: Ryan Homes Flooring Installation.
Reason of review: Bad quality.