Ryan uses low bid contractors, you can tell by the workmanship and the number of problems they have. Major issues, and they don't resolve the issues until you write letters to the president. Worst mistake I've ever made, after nine months, issues like siding has to be removed, terrible drywall finishing, splattered paint, floor installed improperly, drainage problems. roofing issues and it never ends.
When you file a complaint they try to wait you out in hopes that you will forget.
Several residents have mold and Ryan hasn't addressed it, several residents have had their sod replaced because it died due to standing water.
It took them 9 months to replace the driveway, it was pitted and flaking, it was pointed out and noted on the initial walk thru, but never addressed.
The outside unit of our AC was never connected, it took them 5 days to respond.
Product or Service Mentioned: Ryan Homes Florence House Construction.