Really like the area and the design of the home. We have had nothing but problems since the get go.
Driveway is already chipping all over the place and is less than a year old. Contractors had to come back on 6 different occasions for interior fixes that need done. Most of the time it took over 4hrs and its still not complete. Our yard never grew grass and held water like a pond.
After our 4th time complaining they came out and seeded again but did not fix the standing water issue. 2 months later they came out and put top soil down and seeded yet again. We are on our 4th front porch. The first one that was built with the house was so un-level you could barely stand on it.
They came and tore it down and bult another. This one chipped from day one and looked like someone shot it up with bullets. The third and current one on our house was re-poured too short and our pillars are now off balance. This time we had a member of the corporate office come out to look at it.
He immediately told us we would get a new one soon. Our one year date is in August and the house is far from done.
Instead of paying attention to the customers they currently have and making the house the way they were supposed to, they keep building new homes in our subdivision. This was a bad experience that I wish no other family to go through.
Product or Service Mentioned: Ryan Homes House Construction.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I liked: Home design and area.
I didn't like: Final quality.