Update by user Dec 12, 2016
Ryan Homes service manager came in . He was very polite and concerned.
He is fixing the problem for us .
We have never had any complaints or problems til this one issue. It did take a couple of days but it all worked out .
Original review posted by user Dec 08, 2016
We purchase a home in Warners ny . We asked for the full size bathroom rough in for our basement .
Now we have decided to finish our basement and our contractor wants to know who the unprofessional person was that did the rough in . 1 the electric box will be in the shower and so will the toilet . As we ripped the installation off the wall, we see the drawing where the toilet was suppose to go but obviously wasn't out there. I am so very disappointed in this.
He said it will cost much more just to even think about what to do for a bathroom . He also thinks that Ryan homes should come fix it . I honestly told my husband we should just sell because we built a house to do what we want and now can't .
I am very upset and very frustrated . Maybe the contractor who does these homes should be told that the toilet and electric box can't be put in a bathtub .
Product or Service Mentioned: Ryan Homes Bathroom Building Service.
Reason of review: Bathroom rough-in.
Preferred solution: To fix where the electrical box placement .
I didn't like: Lack of actions taken to correct issues after contruction.