Update by user Mar 02, 2018
Even worse, my review is automatically associated with a bogus address here!!
Original review posted by user Mar 02, 2018
I purchased a resale in a new ryan homes subdevision not knowing that ryan homes becomes my enemy starting from the model home representative in my new community. Ryan homes forever refused to give me the plat for my property while they failed to register proper doccumentation for this individual property at the county clerck's office!
Ryan homes told me numerous times that "we do not keep papers for sold properties." I spent from 6 am to 5 pm to locate my plat that was needed for HOA permission to build a fence. Finally the HOA was able to get it from ryan homes when county did not have it.
Product or Service Mentioned: Ryan Homes Customer Care.
Reason of review: Poor customer service.