Medina, Ohio
Not resolved
1 comment

Home built 09/2009. Countless issues!

One of many was the front door. The door wouldn't open or close without a lot of force and water spots appeared on the basement ceiling within a year of building. Countless visits and adjustments did nothing to fix the problem. Finally, after complaints to customer service, the front door was replaced in 2011.

Now water is coming in and the subfloor has rotted away, lino is discolored and stained, and we have spots of mold. Per my contractor, water has been coming in slowly over a long period of time because the door was not installed with proper water proofing / caulking. Ryan Homes will do nothing to fix their faulty installation! This company and its service is a joke!

They use poor materials, their workmanship is horrible, and things barely meet building codes if at all.

Don't buy or build a Ryan Home. It's not worth it in any way!!!

Reason of review: Bad quality.

Ryan Homes Cons: Customer service, Willingness to accept responsibility for actions.

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With such a negative review, why give 5 stars. That is a contradiction.