Ashburn, Virginia
Not resolved
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality

Ryan Homes better be careful how they advertise 55 or better communities. They may may

have law suit on their hands. There are many residents in or community that are NOT 55 or

older. One unit was handled by Howard County and the county put a resident in a unit

knowing full well that there was an under-aged chid living there because I informed the

County employee myself in the presence of another unit owner. I have to enter at least 80 words so I will say how disgusted I have been and continue to be about the extremely poor

way the actual sales experience was handled.

Reason of review: Problem with delivery.

Monetary Loss: $9000.

Preferred solution: Let the company propose a solution.

Ryan Homes Pros: Location.

Ryan Homes Cons: Ability to make small chnages, Lack of actions taken to correct issues after contruction, Sales experience.

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