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Contact Runnings Customer Service

Runnings Phone Numbers and Emails

Toll-Free Number:

  • (844) 786-1947
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Customer Service:

  • (507) 532-9566

Runnings Email:

General Info
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How to Contact Runnings?

Most Popular Number:

(844) 786-1947
Total calls: 15 Issue resolved: 1 Last call: Jul 29, 2024
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PissedConsumer Reporter

For general information and more information regarding the business and its services, interested people can call the toll-free number 1-844-786-1947. Existing clients and people with specific service-related problems use the business' customer service number 1-507- 532-9566. At both these Runnings phone numbers, callers will either be assisted immediately by the representative operating the phone or will be redirected to someone who can help. Someone looking for the number for a local store will find the number on the website on the Contact page.

Anyone can send an email to Runnings customer service. For general information, write an email with all the information a representative will need to provide a correct and helpful answer. Send the email to info@runnings.com. When a client needs specific support regarding products or service-related issues, send a detailed email to support@runnings.com. All emails will be attended to, and a response from a representative can be expected in 1 to 2 working days. Another way to contact the business and receive an email as a response is to visit the website and fill out the form on the Contact page. If the contact concerns an online order, include the Runnings Corporate order number and the name used to place the order.

There are several Runnings stores, but the company's management is done by the Runnings corporate office based in Minnesota, United States. This is also the delivery address for documents and other material sent to management. Usually, when someone wants to discuss matters with a senior company representative, the discussion occurs at the corporate office. The Runnings corporate office address is Runnings Supply, Inc., 901 North Highway 59 Marshall, Minnesota 56258, United States.

During business hours, the customer service section will provide immediate answers to questions regarding most issues. These issues include Runnings Corporate shipping options, returns and exchange policy queries, and account matters. Arrangements for the services you want can also be made during the phone call. Runnings' hours are Monday through Friday from 8 AM to 5 PM CDT.

Runnings Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Runnings is 8447861947. 58% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Saturday.

  • Be prepared for the call as Runnings may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Runnings Website:

Runnings Help Center:

Corporate Office Address:

Runnings Supply, Inc
901 North Highway 59
Marshall, Minnesota 56258
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 5:00 pm

More contact details

Runnings Rating Based on 6 Reviews

Rating details

2.4
more details
Layout of Store
Value for money
Product or Service Quality
Warranty

Rating stats

Rating trend

How Good is Runnings's Customer Service?

Ryan K Kzr
Ryan K Kzr
Feels Disappointed | Jul 31, 2024

First of all, I tried to contact customer service and speak to a live agent, but that was impossible. You think a big US base company would have live customer service to take care of you and not just the Internet based five star system rating protocol. So I would say my experience a customer service was below poor. My colleagues and I spend so much money there a year, but we will not be coming back to that location especially because of that one employee. There were numerous witnesses that were a palled at the way I was treated by the certain employee that I named in my initial complaint

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Riyah Vii
Riyah Vii
Feels Satisfied | Nov 18, 2022

I had an issue with a pellet stove I purchased. I called the store and spoke Devin the manager on shift. He was extremely helpful. My issue got taken care very fast. I am extremely grateful for the service and kindness that the staff gave to me.

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Summary of Runnings Customer Service Calls

26 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Runnings?

Payments and Charges Question:

  • “Pay bill”
  • “Pay a bill”
  • “Pay payment”

Product/ Service Question:

  • Complaint about false advertising of pricing on their shelves
  • “Failure to respond”
  • “1000.00 dollars in missing warranty lost equipped”

Staff Question:

  • “Had to service myself, open gate and load 15 bags of soil without assistance”

Cards Question:

  • “Card holder”

Other Question:

  • “Spraying parts”
  • “Irrate customer”
  • “Repairs due to Malone parking lot”

Compare Runnings Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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