Rugs Direct Phone Numbers and Emails

Toll-Free Number:

  • (888) 464-1447

Rugs Direct Email:

General Info
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Contact Information

Rugs Direct Website:

Rugs Direct Help Center:

Corporate Office Address:

Winchester Carpet and Rug, LLC
9 N Loudoun St
Winchester, Virginia 22601
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 8:00pm

Saturday: 9:00am - 5:00pm

More contact details

Rugs Direct Rating Based on 2 Reviews

Rating details

2.3
more details
Exchange, Refund and Cancellation Policy
Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of Rugs Direct Customer Service Calls

13 TOTAL
CALLS
01:15 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rugs Direct?

Shipping and Delivery Question:

  • “Wrong shipping address”
  • “Where is my rug???”

Activation/ Cancellation Question:

  • “Cancel order”

Payments and Charges Question:

  • “Wrong charge”

Request for Information Question:

  • “Status of return item”

Other Question:

  • “Please remove me from your texting list. I am no longer in the market for a rug”
  • “Check order”
  • “Problem with the rug I got”

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