Rugs Direct Phone Numbers and Emails

Toll-Free Number:

  • (888) 464-1447

Rugs Direct Email:

General Info
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Rugs Direct Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call Rugs Direct is 8884641447.

  • The longest wait times are on Tuesday, while the shortest are on Sunday and Saturday. The average call time is 1 minute.

  • People call Rugs Direct mainly because of activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Rugs Direct Website:

Rugs Direct Help Center:

Corporate Office Address:

Winchester Carpet and Rug, LLC
9 N Loudoun St
Winchester, Virginia 22601
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 8:00pm

Saturday: 9:00am - 5:00pm

More contact details

Rugs Direct Rating Based on 3 Reviews

Rating details

1.3
more details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Discounts and Special Offers

Rating stats

Rating trend

Summary of Rugs Direct Customer Service Calls

13 TOTAL
CALLS
01:15 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rugs Direct?

Shipping and Delivery Question:

  • “Wrong shipping address”
  • “Where is my rug???”

Activation/ Cancellation Question:

  • “Cancel order”

Payments and Charges Question:

  • “Wrong charge”

Request for Information Question:

  • “Status of return item”

Other Question:

  • “Please remove me from your texting list. I am no longer in the market for a rug”
  • “Check order”
  • “Problem with the rug I got”

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