Rugs Direct Phone Numbers and Emails

Toll-Free Number:

  • (888) 464-1447

Rugs Direct Email:

General Info
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Contact Information

Rugs Direct Website:

Rugs Direct Help Center:

Corporate Office Address:

Winchester Carpet and Rug, LLC
9 N Loudoun St
Winchester, Virginia 22601
United States

Other Info (opening hours):


Monday - Friday: 9:00am - 8:00pm

Saturday: 9:00am - 5:00pm

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Rugs Direct Rating Based on 2 Reviews

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Exchange, Refund and Cancellation Policy
Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of Rugs Direct Customer Service Calls

01:15 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rugs Direct?

Shipping and Delivery Question:

  • “Wrong shipping address”
  • “Where is my rug???”

Activation/ Cancellation Question:

  • “Cancel order”

Payments and Charges Question:

  • “Wrong charge”

Request for Information Question:

  • “Status of return item”

Other Question:

  • “Please remove me from your texting list. I am no longer in the market for a rug”
  • “Check order”
  • “Problem with the rug I got”

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