Rug Doctor Phone Numbers and Emails

Toll-Free Number:

  • (800) 784-3628
Send Message


  • (972) 673-1400


  • (888) 444-1601
    Opt-out of Marketing Emails

Rug Doctor Emails:

Customer Service
Incident Report
Privacy Inquiries
Is this your business?

Rug Doctor Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • Rug Doctor Customer Service is rated at 3.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Rug Doctor is 8007843628. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • Be prepared for the call as Rug Doctor may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Rug Doctor Website:

Rug Doctor Help Center:

Corporate Office Address:

Rug Doctor, LLC
2201 W. Plano Parkway, Ste 100
Plano, Texas 75025
United States

Other Info (opening hours):

Hours (CST):

Monday - Friday: 6:30am - 10:30pm

Saturday - Sunday: 8:00am - 10:30pm

More contact details


+1(972) 673-1464

Rug Doctor Rating Based on 3 Reviews

Rating details

more details
Customer service
Advertised vs Delivered
Product or Service Quality
Delivery Service

Rating stats

Rating trend

Summary of Rug Doctor Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rug Doctor?

Product/ Service Question:

  • “Rental not working”
  • “In Regards To My Product”
  • “Machine is broke”

Payments and Charges Question:

  • “Unauthorized Charge”

Return/ Replace Question:

  • “Need to return equipment and screen is off”
  • “Returned 2 units within 30 mins of each other. Each had a problem”

Refund Question:

  • “Im waiting on a refund. How long should it take?”

Employment Question:

  • “Employment”

Other Question:

  • “X3 won't spray carpet”
  • “How do you spray the foam out”
  • “Order part”

Compare Rug Doctor To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Rite Rug
96 reviews
Scanlon Carpets
4 reviews
National Carpet Care
8 reviews
Write a review
Do you have something to say about Rug Doctor? What happened? What can we help you with?
Submit review Don't show this popup