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Contact Rug Doctor Customer Service

Rug Doctor Phone Numbers and Emails

Toll-Free Number:

  • (800) 784-3628
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Headquarters:

  • (972) 673-1400

Media:

  • (888) 444-1601
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Rug Doctor Emails:

Customer Service
Incident Report
Legal
Privacy Inquiries
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How to Contact Rug Doctor?

Most Popular Number:

(800) 784-3628
Total calls: 28 Issues resolved: 2 Last call: Nov 1, 2024
author avatar
PissedConsumer Reporter

Rug Doctor customer service phone number is (800) 784-3628. Call this number to get information about rug cleaning rental solutions, buy machines and other accessories for rugs and carpets, address issues with your order, learn more about financial options, resolve issues with delivery and payments, and more.
Consumers who need to reach Rug Doctor headquarters, should call (972) 673-1400.

Non-urgent issues can be addressed via email. Rug Doctor email address is consumer.support@rugdoctor.com. Alternatively, you can submit a message via an online form on the Rug Doctor website. Usually, it takes up to 2 business days for the support team to address email inquiries.
If you need to contact the company on a legal matter, please send your request to privacy@rugdoctor.com or legal.department@rugdoctor.com.

The corporate headquarters is based in Plano. Rug Doctor address is 2201 W. Plano Parkway, Ste 100, Plano, Texas 75025, United States. If you need to contact the company offline, the corporate mailing address is Rug Doctor by BISSELL, Consumer Support, 600 Data Drive, Suite 150, Plano, TX 75075.

Rug Doctor customer care operates Monday through Sunday from 5 am to 1 am CST. During the holidays response times as well as the usual hours of operation can vary. It is recommended that you contact the support team in advance to get the holiday schedule updates.

Along with contacting the company via phone and email, customers can submit their inquiries via the Rug Doctor website. Press the “Contact Us” button at the bottom of the page to complete a quick online form. After you send the message, Rug Doctor customer service agents will look into your issue and get back to you with an answer.

Rug Doctor Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Rug Doctor is 8007843628. 90% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • Be prepared for the call as Rug Doctor may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Rug Doctor Website:

Rug Doctor Help Center:

Corporate Office Address:

Rug Doctor, LLC
2201 W. Plano Parkway, Ste 100
Plano, Texas 75025
United States

Other Info (opening hours):

Hours (CST):

Monday - Friday: 6:30am - 10:30pm

Saturday - Sunday: 8:00am - 10:30pm

More contact details

Fax:

+1(972) 673-1464

Rug Doctor Rating Based on 3 Reviews

Rating details

2.5
more details
Customer service
Product or Service Quality
Advertised vs Delivered
Value for money

Rating stats

Rating trend

Summary of Rug Doctor Customer Service Calls

31 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rug Doctor?

Product/ Service Question:

  • “Broken machine”
  • “Machine working poorly”
  • “Rental not working”

Payments and Charges Question:

  • “Unauthorized Charge”
  • “Need receipts and instructions”

Return/ Replace Question:

  • “Need to return equipment and screen is off”
  • “Returned 2 units within 30 mins of each other. Each had a problem”

Refund Question:

  • “Im waiting on a refund. How long should it take?”

Employment Question:

  • “Employment”

Other Question:

  • “Machine trip breaker”
  • “X3 won't spray carpet”
  • “How do you spray the foam out”

Compare Rug Doctor Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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