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Contact RSPCA Customer Service

RSPCA Phone Numbers and Emails

  • +44 300 123 4999

Customer Service:

  • +44 344 543 1008
    Pet Insurance
  • +44 300 123 0346

Legal:

  • +44 330 134 8576

Media:

  • +44 300 123 0244
  • +44 300 123 0288
  • +44 796 930 9752
  • +44 300 123 8913
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RSPCA Emails:

Accessibility
Customer Service
Media
Press Inquiries
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How to Contact RSPCA?

How to Contact RSPCA?

The RSPCA phone number to reach the customer service team is +44-300-123-4999. You can call this hotline whenever you’re seeking emergency help for a wild or domestic animal or require assistance with sick or injured stray animals. You can also use this number to report injured, trapped, or distressed animals, as well as animal cruelty or neglect. The customer care agents at this phone line are ready to provide guidance on what to do if you find a lost pet and advice on animal care and welfare. To contact pet insurance, dial +44-0344-543-1008 for a policy number beginning with PETRS. If the policy number begins with 5, call +44-0330-134-8576.

The RSPCA email address for customer service inquiries is supportercare@rspca.org.uk. You can email the customer care team for advice on animal care, guidance on your actions if you find a lost pet or concerns about pet abandonment. You can also report animal cruelty or neglect via email and request assistance if you’ve found an injured, trapped, or distressed animal. Alternatively, you can contact support via the online form on the Contact Us page of the RSPCA website. Questions regarding pet insurance can be sent to help@rspca-petinsurance.com. The RSPCA contact email for the accessibility feedback is accessibility@rspca.org.uk. To reach the Media Relations team, write to press@rspca.org.uk.

The RSPCA headquarters mailing address is RSPCA, Parkside, Chart Way, Horsham, West Sussex, RH12 1GY, United Kingdom. You can use this address for information requests and mailing inquiries. You can also contact the Legal Department at this office with official notices, requests, and other legal documentation. The same RSPCA address can be used to get in touch with customer service representatives whenever you wish to share your experience, file a complaint, or offer a suggestion. You will get a response as soon as the support team studies your matter. Privacy Policy and Data Protection questions can be sent via mail as well for the Data Protection Officer to handle.

You can visit the RSPCA website whenever you need to contact customer service. Click the Report a Concern button in the top right corner of the homepage, select the topic of your inquiry, and follow the prompts to submit your request. You can also find the company’s mailing address on this page, as well as contact information for pet insurance questions, including phone numbers and email links. Additionally, you can use the live chat feature by clicking the icon in the bottom right corner of the screen. The virtual assistant will answer simple questions and provide information according to your request. The live operators are also online within business hours.

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Contact Information

RSPCA Website:

RSPCA Help Center:

Corporate Office Address:

RSPCA
Parkside, Chart Way
Horsham, West Sussex RH12 1GY
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm

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