Contact ROYCE Chocolate Customer Service

You can communicate with customer service in writing if you don't want to discuss your concerns on the phone. Customer service reads all the emails received, and someone will come back to you. You can expect a response within 2 to 3 working days. Use the relevant Royce Chocolate email address for your emails. For customer service and general information, send your question or concern to info@roycechocolate.com. The email address for order inquiries is orders@roycechocolate.com.

Unresolved issues and complex requests can be discussed with senior representatives at Royce Chocolate headquarters. The corporate office is located at ROYCE Confect USA, 43-27 Vernon Blvd, Long Island City, New York 11101, United States. Alternatively, you can compile a letter about your concerns and mail it to headquarters. The mailing address is the same as the street address.

The ROYCE Chocolate customer care team's operational hours are Monday through Friday from 9 AM to 5 PM ET. Customer service is closed on major US holidays. Outside these hours, you can still send an email to customer service, and an agent will come back to you as soon as possible during operational hours. The website is also available 24/7.

You can contact customer service online via the ROYCE Chocolate website. Go to the website and click on "Contact Us". Fill out the contact request form appearing on your screen. Indicate what your concern is and how you expect customer service to assist. Ensure that you provide your contact details. Someone will come back to you as soon as possible.