Contact Royal London Customer Service

If you don’t like speaking on the phone, you can contact the company via email. Royal London email for customer inquiries is customer.relations@royallondon.com. Do you have issues accessing and using the Royal London website? Please send your report to custserv@royallondon.com to get help.
Royal London email for addressing privacy inquiries is gdpr@royallondon.com while all press inquiries can be addressed at pressoffice@royallondon.com.

Royal London headquarters is located in London. The corporate address for the main office is 80 Fenchurch Street, London, England EC3M 4BY, United Kingdom. Clients who need to contact the company via regular mail should send their letters to the following Royal London address: Royal London House, Alderley Park, Congleton Road, Nether Alderley, Macclesfield SK10 4EL.

Royal London support phone lines are available Monday through Friday from 8 am to 6 pm. Please note that the customer care department does not operate on bank holidays. The usual schedule can also change during major holidays such as Christmas and New Year.

If you would like to contact the company via the Royal London website, press the “Contact Us” button at the bottom of the screen. Then, depending on the reason for your inquiry, go with the “Make a claim”, “Other enquiries”, or “Make a complaint” options. You will need to complete an online form and then send your message to the support team.