Contact ROXY Customer Service
ROXY Phone Numbers and Emails
Toll-Free Number:
-
(800) 435-9917
ROXY Emails:
How to Contact ROXY?
Most Popular Number:
| Total calls: 147 | Issues resolved: 12 | Last call: Jul 17, 2025 |
ROXY Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call ROXY is 8004359917.
The longest wait times are on Friday, while the shortest are on Tuesday. The average call time is 26 seconds.
People call ROXY mainly because of product/ service, request for information, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call ROXY is 8004359917.
The longest wait times are on Friday, while the shortest are on Tuesday. The average call time is 26 seconds.
People call ROXY mainly because of product/ service, request for information, shipping and delivery.
25% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact ROXY is customerservice@roxy.com. 50% of customers use this email address to address their issues and concerns.
Contact Information
ROXY Website:
ROXY Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 6:00am - 6:00pm (PST)
Summary of ROXY Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ROXY?
Product/ Service Question:
- “Fan not working properly.”
- “I have problem with a return item”
- “Warranty”
Request for Information Question:
- “Need help for order”
- “Ask about an exchange”
- “Order status”
Shipping and Delivery Question:
- “Size issue I want exchange”
- “Late delivery”
- “Wrong delivery”
Staff Question:
- “Very poor service and people were rude and disrespectful and on their phones”
- “Fan service issue”
Refund Question:
- “Refund”
Return/ Replace Question:
- “Return”
Website/ Application Question:
- “Gyser installation”
- “All numer switched off show in site”
Cards Question:
- “Can't sort out new SIM card”
Account Question:
- “My email has changed.”
Other Question:
- “Ceiling fan problem”
- “Possible scam going on”
- “Servicing fan”
Compare ROXY Customer Service To
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