Skip to content

Contact ROXY Customer Service

How to Reach a Person at ROXY

Verified Contact Information

Toll-Free Number:

  • 1-800-435-9917
Call Now
Send Message

Customer Service:

  • 1-855-488-0185

Legal:

  • 1-646-490-9839

Customer Service:

accounts@boardriders.com
Accounts
support@roxy.com

Fundraising/ Donations:

donationinquiries.usa@boardriders.com

Legal:

privacy@boardriders.com
Privacy Inquiries
dmca@authentic.com
legaldept@authentic.com
termsofuse@boardriders.com

Media:

ls-quiksilver@linkshare.com
Affiliates
warranty.usa@boardriders.com
Warranty
customerservice@roxy.com
legal.usa@boardriders.com

ROXY Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ROXY Phone Number
1 (800) 435-9917
Average Calls duration
26 seconds
Most Popular ROXY Email Address
customerservice@roxy.com
Issue Resolution Rate
Low (27% reported full resolution)
Contact Method Distribution
92% phone, 8% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
View full overview

How to Contact ROXY?

ROXY customer service phone number is 855 488 0185. This is the support number of the customer care department. The line allows you to reach the experts to receive assistance and information. Using the telephone number you can get information related to the payments, ordering, purchasing and other details or conditions. The specialist can provide you with details regarding products and shoes, quality and sizes availability.

ROXY email is customerservice@roxy.com. To reach the ROXY customer service in the formal written way you can send the application to the email address. In case of issues related to the warranty, use the email box warranty.usa@boardriders.com. Whether you have problems with the account, send the application to the accounts@boardriders.com. For legal inquiries turn to the privacy@boardriders.com or termsofuse@boardriders.com.

ROXY address is 5600 Argosy Circle, Building 100 Huntington Beach, California 92649 United States. This is the location of the corporate office. ROXY headquarters is the place where the core specialists of the company are. You can use the address of the head office as mailing and turn to the experts to share your users experience. Send the suggestions, recommendations and other types of requests. The managers will consider the request and provide you with the answer.

ROXY hours are Monday through Friday from 9 a.m. to 6 p.m. PST. On weekends the ROXY contact team is unavailable. During the major holidays the specialists are absent. When the specialists are outside of the office use the online contact form to submit the application.

ROXY website allows you to use the online chat. The icon of the ROXY live chat is at the right down corner of the page. Click on it to find the typically asked sections or send the questions related to your user experience. The answer will be prepared in a few minutes.

PissedConsumer Club

Contact Information

ROXY Website:

ROXY Help Center:

Corporate Office Address:

Boardriders, Inc.
5600 Argosy Circle, Building 100
Huntington Beach, California 92649
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 6:00am - 6:00pm (PST)

More contact details

Why Customers Call ROXY?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 47%
  • Product/ Service 36%
  • Request for Information 5%
  • Shipping and Delivery 3%
  • Refund 2%
  • Return/ Replace 2%
  • Staff 2%
  • Website/ Application 2%
  • Account <1%
  • Cards <1%

Customer Inquiries & Issues

47%
  • "Fan regarding"
  • "Gijar hitting"
  • "Ceiling fan problem"

Product/ Service

36%
  • "Buying roxy fan but not satisfy. My new friend but not running proper way"
  • "Product information"
  • "fan not working properly."

Request for Information

5%
  • "Need help for order"
  • "Ask about an exchange"
  • "Order status"

Shipping and Delivery

3%
  • "Size issue I want exchange"
  • "Late delivery"
  • "Wrong delivery"

Refund

2%
  • "Refund"

Return/ Replace

2%
  • "Return"

Staff

2%
  • "Very poor service and people were rude and disrespectful and on their phones"
  • "Fan service issue"

Website/ Application

2%
  • "Gyser installation"
  • "all numer switched off show in site"

Account

<1%
  • "My email has changed."

Cards

<1%
  • "Can't sort out new SIM card"

Compare ROXY Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about ROXY? What happened? What can we help you with?
Submit review Don't show this popup