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Contact Roxy UK Customer Service

Roxy UK Phone Numbers and Emails

Customer Service:

  • +44 808 164 1405

Legal:

  • +3 355 951 7733
    Privacy Inquiries
Send Message

Roxy UK Emails:

Jobs/ Career
Legal
Privacy Inquiries
customer-service@roxy-europe.com
legal.emea@boardriders.com
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Roxy UK Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Roxy UK is 448081641405. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday.

  • People call Roxy UK mainly because of refund, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Roxy UK Website:

Roxy UK Help Center:

Corporate Office Address:

Na Pali SAS
162 rue Belharra
Saint Jean de Luz, 64500
France

Other Info (opening hours):

Hours:

Monday - Thursday: 8:00am - 11:30am / 12:30pm - 4:30pm

Friday: 8:00am - 11:30am /12:30pm - 2:45pm

More contact details

Roxy UK Rating Based on 4 Reviews

Rating details

1.7
more details
Price Affordability
Delivery Service
Value for money
Diversity of Products or Services

Rating stats

Rating trend

How Good is Roxy UK's Customer Service?

Nylee Tof
Nylee Tof
Feels Disappointed | Jun 10, 2025

Very poor.
Phone rang out for 14 minutes then cut off.
Colm

Read full quote
Eathan Aoq
Eathan Aoq
Feels Disappointed | Nov 30, 2024

Very poor. There is no way to contact someone if something goes wrong with an order. No point in waiting 3 days for the phone lines to open when by then the order has been dispatched. I am peeved with this as I have missed out on an £8 discount. Worst customer service I have ever come across

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Summary of Roxy UK Customer Service Calls

30 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Roxy UK?

Shipping and Delivery Question:

  • “Missing item”
  • “Late delivery”
  • “Non delivery of item and no response to email req no 3181870”

Refund Question:

  • “Complain of no refund after returning item”

Product/ Service Question:

  • “My Roxy music system is not working for about 3 weeks.Might be the controller not charging.Thanks Colm”
  • “Roxy warranty claim”

Return/ Replace Question:

  • “Need to return item and cannot get through to th”
  • “Check return label”

Payments and Charges Question:

  • “You tell me my direct debit has failed ??”
  • “Cannot process discount”

Staff Question:

  • “Customer service”

Other Question:

  • “Chasing an order”
  • “Order info”
  • “Order problem”

Compare Roxy UK Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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