Contact Roxio Customer Service

If you need Roxio customer service support, first go to the “Support” page. For it, follow “Support” in the top menu of the Roxio website. After this, click on the “Submit a ticket” in the “Create Support Ticket” block and fill out a contact form. Wait for a response within 24 hours. You can also use an online chat option as an alternative way of correspondence. Just click on the “Start Chat” button on the same “Support” page and fill out all the necessary fields.

To discuss cooperation or other corporate-related matters with the company representative, go to Roxio headquarters which is located at 455 El Camino Real Santa Clara, California 95050, United States. Before you visit the main office, agree on the exact time of your meeting with the company representative by calling the following telephone number: 877-582-6735. If you are not familiar with the area where the main office is located, familiarize yourself with its location on the map.

The company operates during the following business hours: Monday through Friday from 9 a.m. to 10 p.m. On Saturdays and Sundays, the main phone line is open from 9 a.m. to 6 p.m. All mentioned hours are indicated taking into account the EST time zone. So, keep it in mind when planning your communication with the company manager by phone at the above-mentioned support number. Also, remember, that the schedule may change. So, check the actual business hours by calling Roxio at the main contact.