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Route One Phone Numbers and Emails

Customer Service:

  • +44 800 840 1010
  • +44 800 316 8812
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Route One Emails:

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How to Contact Route One?

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PissedConsumer Reporter
How to Contact Route One?

Route One provides one main customer service number: +44-800-840-1010. Call this line if you want to order clothing, skate shoes, accessories, or other things from the online catalog as well as to cancel/amend your order, solve delivery issues, ask about the assortment, and much more. This line is open during the following business hours: Monday through Friday from 8:30 a.m. to 5 p.m. GMT +1. If the above-mentioned Route One contact is busy, you can apply to the company at +44-800-316-8812.

For written communication, Route One provides several email addresses you may need. orders@routeone.co.uk is the main one of them. Send a letter there if you have questions related to the goods, orders, delivery, returns, etc. Are you interested in new opportunities and open positions? Apply to the company by using the following Route One contact: jobs@routeone.co.uk, along with attaching your CV to the letter.

The Route One head office is located in the United Kingdom at the following address: The Buffer Depot, Badminton Road, Badminton, England, GL9 1HE, United Kingdom. This is a central place where you can meet with the company’s CEO or team of a certain department to discuss collaboration, new business opportunities, and other corporate-related issues. Before you visit the main office, familiarize yourself with its location on the map.

If you want to contact Route One online via its official website, there are several ways how to do it. For immediate communication, follow the “0800-840-1010” hyperlink in the “CONTACT US” block on the lower left side or click on the bubble button which opens an online chat window. To send a message and start your communication with a virtual assistant in it, enter your question in the “Type a message” field. If you prefer written communication, you can also follow the “orders@routeone.co.uk” hyperlink in the “CONTACT US” block or fill out a contact form on the “Contact” page.

Route One Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Route One is 448008401010. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday.

  • People call Route One mainly because of request for information, refund, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Route One Website:

Route One Help Center:

Corporate Office Address:

Route One
The Buffer Depot Badminton Road
Badminton, England GL9 1HE
United Kingdom

Other Info (opening hours):

Hours:

Monday – Friday: 8.30 am – 5.00 pm (Excluding Bank Holidays)

More contact details

Route One Rating Based on 2 Reviews

Rating details

1.6
more details
Website
Product or Service Quality
Value for money
Warranty

Rating stats

Rating trend

Summary of Route One Customer Service Calls

28 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Route One?

Shipping and Delivery Question:

  • “I did not receive my package”
  • “Missing item”
  • “Missing package”

Request for Information Question:

  • “Customer support”
  • “How do I redeem gift card for shoes i didn't receive from hebbit”
  • “Need to speak with someone”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Change address”

Product/ Service Question:

  • “Damages”

Other Question:

  • “I haven't receive my order”
  • “Money”
  • “Pissed”

Compare Route One Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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